GalCiv updates won't download via Impulse

I own GalCiv Gold + Twilight of the Arnor and try to update all GalCiv versions via Impulse to the latest updates. Unfortunately, it does not work, but in spite of letting it try to download for *hours*, there comes always a "experiencing network difficulties" message. Sure my network works just fine, and I can download a 5 MB file from anywhere else in seconds...

With Stardock Central, downloads always worked fluently and without such problems, so why cannot Stardock offer these downloads via Stardock Central, if Impulse doesn'r really work?

8,989 views 4 replies
Reply #1 Top

Click on the ? in the upper right of impulse and post the last few entries.  It might help figure out the issue.

Reply #2 Top

-- [27.11.2008 00:57:40] ----------------------------------------------------
Context: Impulse: WebService: ValidateAccount
Message: (Result: 0 - Success)
Build #: 942

 

-- [27.11.2008 00:57:52] ----------------------------------------------------
Context: DownloadFile - File Download (Web)
Message: 892553 C:\Documents and Settings\All Users\Application Data\Stardock\Impulse\Temporary\DownloadQueue\gc2\base\GalCiv2manual.pdf_ http://dl1.impulsedriven.com/download.ashx?b=330&v=1.53.136&t=FGwgwUFlgN8BaKkBT23w9AmMa%2fD8bH9I95HuufI5AcB9Ph1Rxj8dCJqqCa39Y83vOxOgkZOQtcy4Z44P7tZhcTxzL5EKQMWHhLYaf048Aibfh66XxrVx%2bkD46ds6boytwwH19q%2fcVSUE7gSqw6PW1eZcQ064p9IP0D1xg3L%2bVIeYsAwr7ovQTqvUmpRNg334aZqDTZFHU8TC2d96RtWrFhknkEJ4nD7e0lF%2fchIpVAE1Wdr%2fJrVCGTG6Gzp6Dy%2fXNoPygi9pcawt4ZEnW8Ql4flknU3Q1KUp4VisPsvcqG%2bneXZixkYufArgLNJgNkjLHv2MREQoEtPwubMpBH4aCFF7QTJ2hIHqdOq1iHkgDhg9Q0OCHJ1lDe3t2OsROCcGEVyGouwBi8%2bdp6TDWqQg33Jnzut%2bgeJeT7HG6wuyZVl5nuBPhT5em%2b2S5R6Y8oJCiYZwcQdfYv8%2fsX9Kj8yHKLu9AJLvWaGcPSJqyLgyHw%2bUBn%2fc8VTT7Q%3d%3d&f=onfr%5cTnyPvi2znahny.cqs_ 3f4bb85a6e92c4d3c2a8ab351b73e457
Build #: 942
Exception: The operation has timed out.
Stack Trace:
   at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at de.a(MethodInvoker A_0, Boolean A_1)

 

-- [27.11.2008 00:57:58] ----------------------------------------------------
Context: DownloadFile - File Download (Web)
Message: 1969964 C:\Documents and Settings\All Users\Application Data\Stardock\Impulse\Temporary\DownloadQueue\gc2\base\GalCiv2.exe_ http://dl1.impulsedriven.com/download.ashx?b=330&v=1.53.136&t=FGwgwUFlgN8BaKkBT23w9AmMa%2fD8bH9I95HuufI5AcB9Ph1Rxj8dCJqqCa39Y83vOxOgkZOQtcy4Z44P7tZhcTxzL5EKQMWHhLYaf048Aibfh66XxrVx%2bkD46ds6boytwwH19q%2fcVSUE7gSqw6PW1eZcQ064p9IP0D1xg3L%2bVIeYsAwr7ovQTqvUmpRNg334aZqDTZFHU8TC2d96RtWrFhknkEJ4nD7e0lF%2fchIpVAE1Wdr%2fJrVCGTG6Gzp6Dy%2fXNoPygi9pcawt4ZEnW8Ql4flknU3Q1KUp4VisPsvcqG%2bneXZixkYufArgLNJgNkjLHv2MREQoEtPwubMpBH4aCFF7QTJ2hIHqdOq1iHkgDhg9Q0OCHJ1lDe3t2OsROCcGEVyGouwBi8%2bdp6TDWqQg33Jnzut%2bgeJeT7HG6wuyZVl5nuBPhT5em%2b2S5R6Y8oJCiYZwcQdfYv8%2fsX9Kj8yHKLu9AJLvWaGcPSJqyLgyHw%2bUBn%2fc8VTT7Q%3d%3d&f=onfr%5cTnyPvi2.rkr_ 2a32f89ad3c378a8f47be3095643ff47
Build #: 942
Exception: The operation has timed out.
Stack Trace:
   at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at de.a(MethodInvoker A_0, Boolean A_1)

 

-- [27.11.2008 01:12:59] ----------------------------------------------------
Context: Impulse: WebService: ValidateAccount
Message: (Result: 0 - Success)
Build #: 942

 

-- [27.11.2008 01:13:11] ----------------------------------------------------
Context: DownloadFile - File Download (Web)
Message: 1969964 C:\Documents and Settings\All Users\Application Data\Stardock\Impulse\Temporary\DownloadQueue\gc2\base\GalCiv2.exe_ http://dl1.impulsedriven.com/download.ashx?b=330&v=1.53.136&t=FGwgwUFlgN8BaKkBT23w9AmMa%2fD8bH9I95HuufI5AcB9Ph1Rxj8dCJqqCa39Y83vOxOgkZOQtcy4Z44P7tZhcTxzL5EKQMWHhLYaf048Aibfh66XxrVx%2bkD46ds6boytwwH19q%2fcVSUE7gSqw6PW1eZcQ064p9IP0D1xg3L%2bVIeYsAwr7ovQTqvUmpRNg334aZqDTZFHU8TC2d96RtWrFhknkEJ4nD7e0lF%2fchIpVAE1Wdr%2fJrVCGTG6Gzp6Dy%2fXNoPygi9pcawt4ZEnW8Ql4flknU3Q1KUp4VisPsvcqG%2bneXZixkYufArgLNJgNkjLHv2MREQoEtPwubMpBH4aCFF7QTJ2hIHqdOq1iHkgDhg9Q0OCHJ1lDe3t2OsROCcGEVyGouwBi8%2bdp6TDWqQg33Jnzut%2bgeJeT7HG6wuyZVl5nuBPhT5em%2b2S5R6Y8oJCiYZwcQdfYv8%2fsX9Kj8yHKLu9AJLvWaGcPSJqyLgyHw%2bUBn%2fc8VTT7Q%3d%3d&f=onfr%5cTnyPvi2.rkr_ 2a32f89ad3c378a8f47be3095643ff47
Build #: 942
Exception: The operation has timed out.
Stack Trace:
   at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at de.a(MethodInvoker A_0, Boolean A_1)

 

-- [27.11.2008 01:15:33] ----------------------------------------------------
Context: DownloadFile - File Download (Web)
Message: 1969964 C:\Documents and Settings\All Users\Application Data\Stardock\Impulse\Temporary\DownloadQueue\gc2\base\GalCiv2.exe_ http://dl1.impulsedriven.com/download.ashx?b=330&v=1.53.136&t=FGwgwUFlgN8BaKkBT23w9AmMa%2fD8bH9I95HuufI5AcB9Ph1Rxj8dCJqqCa39Y83vOxOgkZOQtcy4Z44P7tZhcTxzL5EKQMWHhLYaf048Aibfh66XxrVx%2bkD46ds6boytwwH19q%2fcVSUE7gSqw6PW1eZcQ064p9IP0D1xg3L%2bVIeYsAwr7ovQTqvUmpRNg334aZqDTZFHU8TC2d96RtWrFhknkEJ4nD7e0lF%2fchIpVAE1Wdr%2fJrVCGTG6Gzp6Dy%2fXNoPygi9pcawt4ZEnW8Ql4flknU3Q1KUp4VisPsvcqG%2bneXZixkYufArgLNJgNkjLHv2MREQoEtPwubMpBH4aCFF7QTJ2hIHqdOq1iHkgDhg9Q0OCHJ1lDe3t2OsROCcGEVyGouwBi8%2bdp6TDWqQg33Jnzut%2bgeJeT7HG6wuyZVl5nuBPhT5em%2b2S5R6Y8oJCiYZwcQdfYv8%2fsX9Kj8yHKLu9AJLvWaGcPSJqyLgyHw%2bUBn%2fc8VTT7Q%3d%3d&f=onfr%5cTnyPvi2.rkr_ 2a32f89ad3c378a8f47be3095643ff47
Build #: 942
Exception: The operation has timed out.
Stack Trace:
   at System.Net.ConnectStream.Read(Byte[] buffer, Int32 offset, Int32 size)
   at de.a(MethodInvoker A_0, Boolean A_1)

 

Reply #3 Top

Are you behind a proxy firewall?

If you click on the Stardock orb (in the upper left) and then Preferences and then connection do you have BITS enabled?  Try checking or unchecking that.

Set up your proxy info if you have that.

Reply #4 Top

No proxy, just normal NAT traversal via a router.

I activated the "legacy download system", and with that it actually worked! Sometimes legacy has its advantages... ;)