I can't install IconPackager 4 on Vista64

from Stardock Forums

I'm trying to install IP4 on a fresh install Windows Vista 64 but I always get the same installation error.
I downloaded it from Stardock.

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Error

Cannot create the directory
'C:Users\...........\Temp\mia924F.tmp\IconPackager.exe'. A file with this name already exists. Please rename or remove the file and click retry, or click Cancel to exit.

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The installation is absolutelly stupid since it prevents itself from installation. It creates IconPackager.exe and then it says it cannot create it!

A solution please.

iconpackager
9,757 views 10 replies
Reply #2 from WinCustomize Forums Top

alphaprior please send an email to support@stardock.com with enough details regarding this error.  Include information regarding your OS and SP level along with any information contained in the Windows error log.

MrsLesnick what sort of problem are you having with MyColors?  You can't install it at all or you are having problems with a theme?

Sins of a Solar Empire: Rebellion
Reply #3 from WinCustomize Forums Top

i get the same error he gets, thats how i came across this page, i was searching on google, i get this error, it wont let me install MyColors at all

 

 

Cannot create the directory
'C:Users\...........\Temp\mia924F.tmp\MyColors.exe'. A file with this name already exists. Please rename or remove the file and click retry, or click Cancel to exit.

 

ive tried restarting my computer, clearing my temp files, running virus checks, nothing has worked yet

Reply #4 from WinCustomize Forums Top

It works on mine.. Are you going through Stardock Central or Impulse?

Reply #5 from WinCustomize Forums Top

Hi MrsLesNick,

Are you running Vista?  Are you logged in as Administrator?  What is your OS and SP Level?

Reply #6 from WinCustomize Forums Top

i downloaded it through the stardock.com site, im running windows vista ultimate 32 bit SP 1, and yes im logge don as a admin, i even tried right clicking it and running it as a admin. no luck

Reply #8 from WinCustomize Forums Top

Ok MrsLesnick,

I don't recognize this problem and I'm not sure what is causing it.  I'm thinking you should send in a ticket to support@stardock.com, include your OS version and SP level the AV software you use any windows error log info and a description of the problem.  I'm sure they will want to fix this problem and get MyColors working for you.

You will receive an auto-response shortly after you send your email, check your spam folder.  Make a note of the ticket number and wait for a written response from someone.  Do not send in multiple emails as this will just drop you to the bottom of the list. 

If you don't get a written response within a few days just create a post with your ticket number and ask for assistance from support.

Reply #10 from Stardock Forums Top

Hi there! Bringing this up as this problem seems to (still!) exist.

I had IP 4,2 installed, and now i decided to upgrade to version 5. So i downloaded the public version (5,1) from the site, and it gives this very error.

Is there any solution? Installing via Impulse does not seem to help as i don't see the free/public IP there for download.

/7 Ultimate SP1 x64/

 

EDIT:

So, after some more research i've managed to fix this. The problem lies in the installer that Stardock uses. On the forums of the installer there are several posts with this error, and a fix for that is just to rename, move or delete IconPackager.exe from the temp folder listed on the error window. Then the installation continues |-)