will not let me acctivate

same crap

Ok every time I try and use the stardock central it wonts me to acctivate and I put in the numbers and then the same old thing getting very disipointed and stardock am not aboul to use my programs like I use to so makes my not wont to spend any more money please help fix or its bye bye.  Hope you can help.

 

Robert Ewry

Number removed....Admin

3,680 views 4 replies
Reply #2 Top

Hi Robert,

Are you getting errors telling you your activation limit has been reached, or are the applications just not installing?

Reply #3 Top

I put in the numbers and then the same old thing
End of quote

 

what 'same old thing'?

 

Are you getting errors telling you your activation limit has been reached, or are the applications just not installing?
End of quote

Reply #4 Top

It looks like the problem was the number you listed was actually an order number and not a serial number.  Serials will usually follow this pattern (may or may not have dashes):

XXXXX-XXXXX-XXXXX-XXXXX-XXXXX-XXXXX

Where order numbers will look more like this:

VXXXXXXXXXXX-XXXXXXXXXX

I replied to your support ticket with the serial number, as well as instructions on how to get this registered in SDC.