About this survey... (also, e-mail issues)

from Stardock Forums

I recently recieved this e-mail:

Survey 2008  

Get 20% OFF When You Take the Survey

 

Dear Stardock Customer:

Your feedback is the most valuable tool we have. Please take a moment to answer a few questions about our products in a brief survey.

Stardock appreciates your time and comments. Your answers will help us evaluate ourselves and learn more about the things that our customers are looking for.

 At the end of the survey you will receive a coupon code for 20% off any product over $8.00. Offer is not valid with any other offer. Coupon expires on September 30, 2008.

Stardock Corp. 15090 Beck Rd. Plymouth MI 48170. To edit your email subscriptions click here: < >Manage Email subscriptions

Now, I would love to take this survey, and I certainly have no objection to the discount. However, I have changed my e-mail account. This was sent to my old account, which for some reason seems to object strongly to any attempts you make at providing links. So not only am I unable to get this discount, but apparently something went wrong with the account change. It doesn't benefit anyone if I can't do whatever it is your company wants me to do. I'd like this sorted out, preferably sooner rather than later.

4,921 views 6 replies
Reply #1 from WinCustomize Forums Top

I took this survey and never got any notice about my 20% discount. Instead I got another notice to take the survey. I'd kinda like to have my discount.

Reply #2 from WinCustomize Forums Top

I took the survey also went to apply the code for discounty and it said no longer valid....Discoount of 20% good until  30 Sep 2008 took survey on 9 Sep 2008 something wrong here I do believe but Stardock will get it straightened out I am sure of that...

ObjectDock - Access shortcuts and frequently used applications from an animated dock.
Reply #3 from WinCustomize Forums Top

Sorry for the trouble guys. If you write into support on this matter I can see to it for you. Please contact us at support@stardock.com.

Reply #4 from Stardock Forums Top

I clicked on the link intending to do the survey, however.....the site says that i need to answer these questions, which, if i am being truthful, I cannot. I don't use/know any of the listed community sites and I do not use object Desktop and there is not option to says so.

This question requires an answer.

11. Which of the following communities do you make use of? (Check all that apply)
*
This question requires an answer.

12. If you use Object Desktop, what features would you like Stardock put more focus on?
Reply #5 from WinCustomize Forums Top

Please contact support Baron. We can assist you further with the survey from there. My apologies for the confusion and trouble.

Reply #6 from Stardock Forums Top

Please contact support Baron. We can assist you further with the survey from there. My apologies for the confusion and trouble.
End of quote

 

That's all right, I just posted it on the forums so if anybody else encounted the same difficulty, that they would know that it had been brought up.

 

BvL