A dangerous practice

Changing email addresses

from Stardock Forums

Sorry to bring this here, but this is a very dangerous practice.. Sending passwords over email is a huge security risk, not to mention a danger for scams.

You guys should make a secure page to get these things done, and please, make it easy to find.. I hate getting the runaround.

---- Quote ----

Hi,

Please send a change of email address request to our sales department. They can be reached at sales@stardock.com.

Please include both email addresses and your password for verification.

Cheers,

-----------------
Travis G
Stardock Corporation
Technical Advisor

https://www.stardock.com

 

 

7,451 views 16 replies
Reply #1 from WinCustomize Forums Top

Well...you can always pop over to Michigan in person.

I'm sure you'd be welcome there to adjust your particulars with a real human interface....;)

Reply #2 from WinCustomize Forums Top
Well...you can always pop over to Michigan in person.
End of quote


You serious, Jafo?
The Political Machine 2024
Reply #3 from WinCustomize Forums Top
How else do you expect them to verify it' you?

YOu can't stick your head through the monitor and Brad will all of a sudden say 'That's BeastMTL, he's in my hockey pool'

facepalm.jpg
Reply #4 from WinCustomize Forums Top
You guys should make a secure page to get these things done, and please, make it easy to find.
End of quote


C'mon guys, the guy's got a point - email's about as secure as a paper padlock...
Reply #5 from WinCustomize Forums Top
as is the secure site , if someone has a keylogger foisted on them
Reply #7 from Stardock Forums Top

It is a matter of verification. We don't require a great deal of personal information for setting up accounts on purpose. However we won't allow just any one to change email, or any account information, with out verification. Things may change as we build into the new systems we are working on like Impulse. However for now this is still the best way for us to make sure that it is you.

Also please refrain from posting support responses directly into forum posts.

If you have any troubles with your account changes or have questions please let me know.
Reply #8 from WinCustomize Forums Top
It might be better to ask for random letters from the password like you need to login to bank accounts.
Reply #9 from WinCustomize Forums Top
Geez....gettin out of bed these days is a dangerous practice. Besides....if anyone steals my info to steal anything from me....it would only be practice. :LOL:
Reply #10 from WinCustomize Forums Top

We have been asking for the same type of verification for over 10 years and have never had an issue.

It is our policy to request that type of information, and we plan to continue to use this policy. 

To be clear about this, the only time that is requested (or your serial number) is when you are wanting to change your email address.  If you email for support from your registered email address, no information is requested.

Reply #11 from Stardock Forums Top
just wait for webcam identity verification

/hides
Reply #12 from Stardock Forums Top
I'd say a really good idea would be sites accepting biometrics... When touch screens become more common, to have a person enter their fingerprint....
Reply #13 from WinCustomize Forums Top
There are sharks in the ocean i swim in.
Reply #14 from WinCustomize Forums Top
I'd say a really good idea would be sites accepting biometrics... When touch screens become more common, to have a person enter their fingerprint....
End of quote


comments like that should really be followed by a  :LOL: to help with your "communication problems"  ;) 
Reply #15 from WinCustomize Forums Top
You could always just write your info down and drop it in a FedEx overnight box. :d



Besides....if anyone steals my info to steal anything from me....it would only be practice.
End of quote


:LOL:




Reply #16 from WinCustomize Forums Top
There are sharks in the ocean i swim in.
End of quote


Betcha' don't chum the water before you jump in though, do ya?  :LOL: 

sorry, couldn't resist.