Cannot install Impulse

from Stardock Forums

                        I am unable to install Impulse. The exe starts, tells me it will take a couple of minutes and just hangs -- it also prevents ie from working while stuck in this mode. My firewall is off and I've let it sit trying to start for over 20 minutes. I get frustrated and reboot.

                         Is there some trick, incantation or other voodoo I must do to install Impulse?

8,516 views 15 replies
Reply #1 from WinCustomize Forums Top
What version of Dot Net are you using ?

What service pack are you using ?

Xp or Vista ?
Reply #2 from WinCustomize Forums Top
Security suite installed?
BITS service enabled?
Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #3 from Stardock Forums Top
Sorry,
XP SP3, ie 7.0.5730.11, System Suite 8 but firewall disabled during install, BITS enabled, net v 1.1
Reply #4 from WinCustomize Forums Top
Hmm. That sounds lik ea good setup.  I'm a bit stumped.
Reply #5 from WinCustomize Forums Top
net v 1.1
End of quote


I thought it was net 2.0.....? not sure.
Reply #6 from WinCustomize Forums Top
net v 1.1

I thought it was net 2.0.....? not sure.
End of quote

Thought so too. Most things require 2.0.
Reply #7 from WinCustomize Forums Top
Have you done "the dance"?
Reply #8 from WinCustomize Forums Top
2.0 is a requirement.
Reply #9 from WinCustomize Forums Top
Better safe than sorry, install 3.0 as well ;) ;p ;)
Reply #10 from Stardock Forums Top
My bad, I wasn't looking at the correct line of my reg. I do have net 3.0 installed.
Reply #11 from WinCustomize Forums Top
If your firewall blocked Impulse it would show up in the "blocked apps list" if it's not there it ain't the firewall causing the issue,as for turning it off in the first place *shakes head* it's your first line of defence not your antivirus

Edit: Go get .NET2.0 & see what happens but don't delete any other .NETS you have installed as they're seperate of each other in other words one does not replace the other all are used
Reply #12 from Stardock Forums Top
As I stated earlier, I tried to install with the firewall off. In fact the first time I tried to install I had my firewall on and it queried me and I clicked my always allow; but since that app failed I disabled the firewall the next time I tried. I have net 1, 1.1, 2.0, 2.0.50727,and 3.0.

I tried again and again it just sits there. And it prevents me from using the internet. Think I'll delete the .exe and reload, perhaps it's corrupted.
Reply #13 from Stardock Forums Top

After some months I have tried once again from scratch to reload Impulse. I have tried every variation and trick; turned off firewall, virus scanner, tried in safe mode, redownloaded install, went to work for a double shift while it tried. This thing will not even load onto my computer. The install stops at the configuring step. It goes no further, it will not cancel, end process -- doesn't, I can't even restart -- I have to reset.

If this will be the only vehicle to purchase Stardock games then sadly this will be goodbye. I don't know what feature of my setup is preventing execution but I simply can't get it to work.

Reply #14 from WinCustomize Forums Top

email support@stardock.com so they can look closer at your issue.

Reply #15 from WinCustomize Forums Top

Please make certain that you include a link to this post when you create a ticket with us at support. We will be happy to look at this issue for you. On a seperate note have you any other computers available to you that you could try installing Impulse to? I would like to find out if this is an isolated event to just that one computer.