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Nutrynion
Nutrynion
Join Date 11/2001
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No Windowblinds 6 Serial Number

April 13, 2008 8:13:24 PM from Stardock ForumsStardock Forums

Back when I purchased WB 5.x upgrade I received a serial number for that. Then I purchased Object Desktop and was automatically upgraded to WB 6.x.

However, no serial number was given to me for version 6.x

Now, I've gotten a new laptop, installed the new Impulse and then went to install WB 6.x and it's prompting me to enter my email and serial. Of course I have the correct email however, I don't have a serial at all. It was never issued, since I was just automatically upgraded to WB 6.x when I purchased Object Desktop.

So now I cannot use WB because I cannot activate it.

I had Stardock resend me an email with all my serial numbers and information for downloads, and it was not included in there either.

I don't know what to do.

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Nutrynion
Philly0381
Join Date 11/2004
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Reply #1 April 13, 2008 8:18:24 PM
from WinCustomize ForumsWinCustomize Forums
stevenajay I believe all the programs under Object Desktop are covered by its serial number, so you are not issued a seperate one for WindowBlinds.   
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Nutrynion
Nutrynion
Join Date 11/2001
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Reply #2 April 13, 2008 8:27:41 PM
from Stardock ForumsStardock Forums
Well, there is no reference to my purchase of Object Desktop in the list of my products I've ordered from Stardock, so thus I have no serial number for that either. I'm going to try to do it through SDC and see if that works. That's the last time it worked normal. This Impulse is what's messing up. Plus, Impulse keeps saying there's an update for WB, I update it and it still says there's an update available. Anyway that's a seperate issue.
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ALMonty
Join Date 01/2002
+242
Reply #3 April 13, 2008 8:32:18 PM
from WinCustomize ForumsWinCustomize Forums
Philly is correct. Once you insert your OD serial number you active everything. Accept ObjectDock and CursorFX.
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ALMonty
Join Date 01/2002
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Reply #4 April 13, 2008 8:38:09 PM
from WinCustomize ForumsWinCustomize Forums
If your a wincustomize subscriber on the home page above your name click on "settings" and then at the top click "registrations". That will show you everything you bought from Stardock with all your serials.
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Nutrynion
ALMonty
Join Date 01/2002
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Reply #5 April 13, 2008 8:41:27 PM
from WinCustomize ForumsWinCustomize Forums
Come to think of it. When I first loaded SDC and put my email and password SDC activated everything.
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Nutrynion
Nutrynion
Join Date 11/2001
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Reply #6 April 13, 2008 8:51:28 PM
from Stardock ForumsStardock Forums
Well I installed SDC and tried as well, and again has not worked.

I will go to WinCustomize and see if there's more information there like you said.

In the meantime I've emailed Sales at Stardock to address this issue for me. I will let you know what happens.
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Nutrynion
Nutrynion
Join Date 11/2001
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Reply #7 April 13, 2008 8:57:36 PM
from Stardock ForumsStardock Forums
The information on Wincustomize is no different than the email from Support at Stardock. I will just have to either go with WB 5 for now, and wait til I get a reply from sales@stardock.

Or maybe I can install WB 5 first, activate that then upgrade it? Hmm.. I will try that.
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Bichur
Join Date 10/2003
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Reply #8 April 13, 2008 9:03:13 PM
from WinCustomize ForumsWinCustomize Forums
in SDC - under tools - register - when it opens pull down the drop down and find Object Destkop Subscription - put in the serial sent you when you bought Object Desktop


If you can't find your serials at WC - (sometimes server issues) - go to the Support Page and:


Enter the email address you ordered under originally, or you created your Stardock.net account with, to receive an email with the serial numbers and download links for the Stardock products you have previously ordered.

If your email address has changed, please contact sales@stardock.com with your old and new contact info to have your record updated.
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Nutrynion
Nutrynion
Join Date 11/2001
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Reply #9 April 13, 2008 9:19:45 PM
from Stardock ForumsStardock Forums
I tried that already too. Nothing has worked. It's crazy. But I'm going to try to install WB 5 and then see if I can upgrade it after I activate it.
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DorkCoffeez
Join Date 03/2006
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Reply #10 April 14, 2008 5:57:25 PM
from Stardock ForumsStardock Forums
I checked your account info and PMed you the information plus a download link.

If you are using Impulse simple update it through the registration tab. PM me back if you have further questions.
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Nutrynion
Nutrynion
Join Date 11/2001
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Reply #11 April 15, 2008 3:21:54 PM
from Stardock ForumsStardock Forums
This worked. Thank you very much.
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DorkCoffeez
Join Date 03/2006
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Reply #12 April 15, 2008 3:34:26 PM
from Stardock ForumsStardock Forums
Glad to help. If you have further troubles you can always bug support here but in general for account info you will need to go through support@stardock.com.
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