Product activation

from Stardock Forums

ok i have had my GC2 for over a year when i first played on it i don't know if i need to enter an activation code for the product,

but now it is asking for it and i have entered all the code on my game disks and case and it sill wants it,

WTF is up with it?

1,681 views 11 replies
Reply #1 from WinCustomize Forums Top
Please contact support@stardock.com as they will be able to assist you in resolving this issue.
Reply #2 from Stardock Forums Top
i would but my hotmail is been a retard and wont let me.
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Reply #3 from Stardock Forums Top
you know i have had it with this F****** game an it's bloody activation code, it is one of the most retardest things ever i mean all over game are fine only putting it in once but noooo....
you have to put it in twice and the second time it is so retarded it wont let you play the game you paid for so that to me is a WASTE OF MONEY!
Reply #4 from WinCustomize Forums Top
then don't play it. If putting in the acti code twice is that big a deal...... you act like it wants a blood sample and retina scan........
Reply #5 from Stardock Forums Top
Dude it says the code is rong when i already put it in and installed the game!
Reply #6 from WinCustomize Forums Top
gareth - Wincustomize is a 'community' forum where members try and assist each other when they are having issues. The 'only' people that can help you with the activation code issue are Stardock support and they will need to have your software serial number to do so.

You need to contact support@stardock.com and explain what is happening.

Getting upset here is not accomplishing anything.  :)
Reply #7 from WinCustomize Forums Top
If you can't email support, you can submit a ticket directly through this page. Just click next, then fill out the form and submit it (no need to log in or register there).

Reply #8 from Stardock Forums Top
ok i manage to send it after hacking into my Hotmail files and editing things but after i emailed them i returned it bk to normal...
and it takes 2 days?
so a question is how come the activation does not work?
Reply #9 from WinCustomize Forums Top
I'm very sorry that you are having difficulties.  For most people activation has worked well.  Once this is figured out the game will be well worth the wait.

I'm sure support will be able to help you soon.
Reply #10 from Stardock Forums Top
Im here! Working on any tickets I have right now. If yours still has not been answered PM me.
Reply #11 from Stardock Forums Top
Gareth,

Is your last name 'owens'? If so, please e-mail me at dmarquis@stardock.com and let me know what the serial number your attempting to use is, we can get you set up.