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Going to reformat

What do I need?

January 12, 2008 6:54 PM from

Hello, I'm going to reformat my drive and I was wondering what I will need in order to restore my apps I ordered. I have the serial number but it expired in the summer of last year... Will I be able to redownload what I had before it expired just by entering it in along with account info, or do I need to archive?
Thanks in advance.

3,525 views 5 replies

Reply #1 January 12, 2008 7:04 PM from

WinCustomize Forums Top

You need to archive.

Reply #2 January 12, 2008 9:35 PM from

Stardock Forums Top

OK thanks. If I archive, will I still be able to use the program?

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Reply #3 January 13, 2008 1:06 AM from

WinCustomize Forums Top

Yes.

Reply #4 January 15, 2008 2:11 PM from

Stardock Forums Top

If you cannot archive before you reformat, you can email sales@stardock.com and we will be able to send you the last version before your subscription ended.

Good luck and email us if you need anything when you're back up and running.

Reply #5 January 15, 2008 2:31 PM from

WinCustomize Forums Top

Now THAT is friggin' customer service, at its finest!

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