Premium Suites Error Message on Download

from WinCustomize Forums
I am trying to download the new Premium Suites through SD Central and it tries 3 times then gives me the following error message. Something about the DL path setup is wrong or not being allowed. Here is the log from the 3 attempts it keeps timing out on...

What's up with this?


-- [Application] ----------------------------------------------------
Name: Stardock Central
Path: C:\Program Files (x86)\Stardock\SDCentral
Version: 2.49.501, build: 162

-- [System Information] ---------------------------------------------
Platform: Microsoft Windows Windows NT4, 6.0.6000
Display: NVIDIA GeForce 8800 GTS
Driver Version: 7.15.11.6904
System Dir: C:\Windows\system32
Time / Date: 15:30:56 -- Friday, November 02, 2007

-- [Installing] -----------------------------------------------------
Server: http://sdc1.stardock.com
Server Dir: public
Network Id: odnt
Name: Object Desktop Premium Suites
App Id: odps
Installed: False
Version: 1.00.005
Type: production
Reg Key: PremiumSuites
Install Dir: C:\Program Files (x86)\Stardock\Object Desktop\Premium Suites
Exe: PremiumSuites_readme.txt
Last Updated: 11/02/2007

-- [Account] --------------------------------------------------------
First Name: Gary
Last Name: Baker
Email: gebak@comcast.net

-- [Installation] ---------------------------------------------------
Download: C:\Program Files (x86)\Stardock\SDCentral\data\public\odps\production\odps.xml 1
Load: C:\Program Files (x86)\Stardock\SDCentral\data\public\odps\production\odps.xml 1
Download: C:\Users\Gary\AppData\Local\Temp\sdcentral\odps.sdc 1
Extract C:\Users\Gary\AppData\Local\Temp\sdcentral\odps.sdc 0 | Attempt: 1 | Extraction error 1
Download: C:\Users\Gary\AppData\Local\Temp\sdcentral\odps.sdc 1
Extract C:\Users\Gary\AppData\Local\Temp\sdcentral\odps.sdc 0 | Attempt: 2 | Extraction error 1
Download: C:\Users\Gary\AppData\Local\Temp\sdcentral\odps.sdc 1
Extract C:\Users\Gary\AppData\Local\Temp\sdcentral\odps.sdc 0 | Attempt: 3 | Extraction error 1
Result: Installation failed (33)
13,475 views 11 replies
Reply #1 from WinCustomize Forums Top
Stardock personnel are aware of this issue and are working on it. Sorry for the inconvenience.

Update: Should be fixed now.
Reply #2 from WinCustomize Forums Top
i got the error as well. figured i would sit back for 15 minutes and try again....Bingo it worked.
ObjectDock - Access shortcuts and frequently used applications from an animated dock.
Reply #4 from WinCustomize Forums Top
All that is happening for me is that it keeps downloading the suite over and over again. The WB skin downloaded just fine, but by the time it had downloaded the suite the fourth time and then restarted, well, I just cancelled. Any ideas?
Reply #5 from WinCustomize Forums Top
Blue Dev - which ver of SDC?
Reply #6 from WinCustomize Forums Top
2.49.501 build 162. I have updated every time it asked me to.
Reply #7 from WinCustomize Forums Top
Make sure you are looking in Theme Manager for Quest and WB6 for Turbo.
That threw me off.
Reply #8 from WinCustomize Forums Top
Not sure which fixed it, I switched server and refreshed XML data and suite download first try. I had been getting a repeating loop of download before that.
Reply #9 from WinCustomize Forums Top
Not sure which fixed it, I switched server and refreshed XML data and suite download first try. I had been getting a repeating loop of download before that.
End of quote


Tried that. Still getting endless loop download.
Reply #10 from WinCustomize Forums Top
I, too, am having problems downloaking premium suites (also one or two other files and I get the following error consistently (with minor variations depending on the download) Most everything downloads with no problem but here is an example error:

-- [Application] ----------------------------------------------------
Name: Stardock Central
Path: C:\Program Files\Stardock\SDCentral
Version: 2.49.501, build: 162

-- [System Information] ---------------------------------------------
Platform: Microsoft Windows Windows XP, 5.1.2600 Service Pack 2
Display: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family
Driver Version: 6.14.10.4332
System Dir: C:\WINDOWS\system32
Time / Date: 12:53:54 -- Saturday, November 03, 2007

-- [Installing] -----------------------------------------------------
Server: http://sdc1.stardock.com
Server Dir: public
Network Id: wc
Name: Kryptonite
App Id: kr
Installed: False
Version: 1.00a.003
Type: production
Reg Key: Kryptonite
Install Dir: C:\Program Files\Stardock\WinCustomize\Themes
Exe: wc_kryptonite.xptheme
Last Updated: 10/17/2006

-- [Account] --------------------------------------------------------
First Name:
Last Name:
Email:

-- [Installation] ---------------------------------------------------
Download: C:\Program Files\Stardock\SDCentral\data\public\kr\production\kr.xml 1
Load: C:\Program Files\Stardock\SDCentral\data\public\kr\production\kr.xml 1
Download: C:\DOCUME~1\Bruce\LOCALS~1\Temp\sdcentral\kr.sdc 1 | 2255979 | 149038826caa130502aa6dc357d723c4
Extract C:\DOCUME~1\Bruce\LOCALS~1\Temp\sdcentral\kr.sdc 0 | Attempt: 1 | Extraction error 1
Download: C:\DOCUME~1\Bruce\LOCALS~1\Temp\sdcentral\kr.sdc 1 | 2255979 | 149038826caa130502aa6dc357d723c4
Extract C:\DOCUME~1\Bruce\LOCALS~1\Temp\sdcentral\kr.sdc 0 | Attempt: 2 | Extraction error 1
Download: C:\DOCUME~1\Bruce\LOCALS~1\Temp\sdcentral\kr.sdc 1 | 2255979 | 149038826caa130502aa6dc357d723c4
Extract C:\DOCUME~1\Bruce\LOCALS~1\Temp\sdcentral\kr.sdc 0 | Attempt: 3 | Extraction error 1
Result: Installation failed (33)

Thanks for your help,

Bruce
Reply #11 from WinCustomize Forums Top
Well, after a reboot, changing servers again, then refreshing XML data, it worked.

Great looking suite by the way.