Discount?

Did not work

from WinCustomize Forums
I got an email that said if I took a survey I'd get 5 dollars off a purchase here. I've bought A LOT of the Stardock products. I took the survey and they sent the code to put in to apply the discont to the purchase. I tried to buy a suite but when it came to getting it there was a message that the purchase could not be done. What gives? I wasted my time. This has got me a little angry. I'd like a answer as to why they tell you you'll get 5 bucks off a purchase then you try and do it and it gets turned down. Not professional at all. What gives?
1,650 views 5 replies
Reply #1 from WinCustomize Forums Top
Contact sales@stardock.com
Make sure to give them the URL of the survey site and attach any email you might have gotten confirming the survey,
Reply #2 from WinCustomize Forums Top
Glitches happen all the time.....I'm sure you'll get the discount if they say you will.
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Reply #3 from WinCustomize Forums Top
Tried again this morning. Discount was applied. I am happy now. S happens.
Reply #4 from WinCustomize Forums Top
there was a message that the purchase could not be done.



why they tell you you'll get 5 bucks off a purchase then you try and do it and it gets turned down.


just curious... was it an error in the transaction as in.. could not be completed or was it an actual your discount isn't going to happen message
Reply #5 from WinCustomize Forums Top
Message was that the discount could not be applied or something to that effect. I'm thinking that either I did something wrong or I tried to make the purchase too quickly. I get hot headed. In any event it worked this morning. I'm running Intrigue, it is wonderful. I got the discount. Sorry for being a little angry last night. As I said in the survey, Frogboy is doing a great job. Keep on keeping on! I recommend the Intrigue Suite to all especially with the discount.