DX crashes

from WinCustomize Forums

Whenever I launch DX, Vista reports that DX has "stopped working"

The error/reason reported is always this:

Problem Event Name: APPCRASH
application Name: DesktopX.exe
Application Version: 0.0.0.0
Application Timestamp: 44a445d6
Fault Module Name: Secur32.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdd2
Exception Code: c0000005
Exception Offset: 000021f4
OS Version: 6.0.6000.2.0.0.256.1
Locale ID: 1030
Additional Information 1: 2d52
Additional Information 2: cd988db40a452416f8c8866e95cba840
Additional Information 3: 2a0f
Additional Information 4: 1cd01dd7cd017b335f67a27d9876f856

Latest DX installed: 3.02.044 (from SDC)

Any thoughts?
desktopx
5,356 views 17 replies
Reply #1 from WinCustomize Forums Top
What version of Vista?
UAC enabled?
Running in an Admin account?
Reply #2 from WinCustomize Forums Top
Vista Ultimate
UAC disabled
Admin account, yes
Ashes of the Singularity II
Reply #3 from WinCustomize Forums Top

BUMP

Reply #4 from WinCustomize Forums Top
BUMP


? I meant to emulate the spelling...oh well.
Reply #5 from WinCustomize Forums Top
"Bump" is a way to bring a post up to the top of the forum list.  This is an active forum and problems can get lost.

I've heard it said that it stands for:

B-ring
U-p
M-y
P-ost
Reply #6 from WinCustomize Forums Top
Bite

My

Ugly

P...

[poodle? pixel? pooter?...]
-----------------------------------------
Beware

My

Uncivil

Posting
-----------------------------------------

Because

My

Uncle's the

President
Reply #7 from Stardock Forums Top
Bichur,

Underdog and

Master

Poster
Reply #8 from WinCustomize Forums Top
Before
My
Underwear's
Pitted!

Better
Mind
Ur
Ps(and Qs)...

Big
M-----------
Ugly
Pistol!

Bicyclists
May
Upset
Periodically
Reply #9 from WinCustomize Forums Top

Hmm...

I see that secur32.dll and wonder why this is making DX crash. I am actually running Vista Ultimate with DEP ON, and it is running okay (once I get passed the "would you like to run this?" after double clicking it). I have never heard of DEP helping the situation any though.

Are you not able to run either the client or builder? (desktopx.exe and dxbuilder.exe)
Are you able to run gadgets at all? (If you do not have any, I can provide one to test)

If you install SmartException from the 'Free Stuff' section and get DX to crash, does SmartEx catch anything? If so, could you send that in to support@stardock.com ?

Bring
Unto
Me,
Philes
  

-Mike
[Stardock Support]

Reply #10 from WinCustomize Forums Top

Are you not able to run either the client or builder? (desktopx.exe and dxbuilder.exe)

Nope, both crashes.

If you install SmartException from the 'Free Stuff' section and get DX to crash, does SmartEx catch anything? If so, could you send that in to support@stardock.com ?

SE is now installed, and it picked up all DX crashes. Results are in the mail!   

Reply #11 from Stardock Forums Top
Well 30 days later have you been able to get DX to run on vista? If so what did you do to get it to run. I have tried to get it to run on Vista Ultimate. It will run in the compatability mode until I try to install a theme Then it crashes. Any one else having trouble running DX on Vista?

Reply #12 from WinCustomize Forums Top

Dang... I'd forgotten all about this... hehe

No solution found yet, DX still won't work. I haven't heared anything from SD Support in quite a while either. (Pokes Mike with a BIG stick....)

I bet he (happyli) forgot all about this

B-urry
U-nwanted
M-echanical
B-abes

Reply #13 from WinCustomize Forums Top

Hey Snowman, sorry for my delay. Thank you (and Hankers) for the nudge

This issue had unfortunately become lost and stuck somewhere within the cobwebs of my brain.

I had spoken with the lead developer of DesktopX on this a while back though had not come up with anything helpful   

Have either of you (or anyone else experiencing this problem) tried creating another user account w/ admin access and using DesktopX from there?

Murex: Is your crash information indicating a dll is at fault? Do you have any security apps (like antivirus or antispyware) running on your system?

-Mike
[Stardock Support]

Reply #14 from WinCustomize Forums Top

Have either of you (or anyone else experiencing this problem) tried creating another user account w/ admin access and using DesktopX from there?

Nope, but will try it for sure.

Reply #15 from WinCustomize Forums Top

Great! I look forward to (hopefully) hearing some good news   

-Mike
[Stardock Support]

Reply #16 from WinCustomize Forums Top

WHATEVER

YOU

DID

DONT CHANGE IT!

The latest DX update on SDC fixed it!!!

 

Snowman does the Happy Hippy Handstand Dance

Now I can moderate DXwedgies again

Reply #17 from WinCustomize Forums Top

excellent   

seeing the beast finally slain, I will go back into hibernation... until that time when I should be needed again. (sure wish I could lay claim to some part of fixing the problem though )

-Mike
[Stardock Support]