Stupid updating system!

from GalCiv2 Forums
I have the GalCiv2 Gold edition installed on my system. I just installed the 1.5X patch and had trouble activating it. It kept saying there was a problem with the serial number even though I had entered the code that came with the discs, and double checked it several times. Lo and behold, after getting my serial info from Stardock, it turns out that my Dark Avatar XP has a different serial number that I didn't even know about. This is really a dumb way of going about things and should be fixed.
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Reply #1 from GalCiv2 Forums Top
Good Luck, If you want an idea of the issue`s with this activation system wander over to my thread "Support@Stardock...What a joke"
Reply #2 from GalCiv2 Forums Top
Lo and behold, after getting my serial info from Stardock, it turns out that my Dark Avatar XP has a different serial number that I didn't even know about.


The serials you receive when you request them to be emailed to you are generated based on common factors with the one you initially bought/registered. So they will be different each time you request a list.
Ashes of the Singularity II
Reply #3 from GalCiv2 Forums Top
Good Luck, If you want an idea of the issue`s with this activation system wander over to my thread "Support@Stardock...What a joke"


My, what a change of heart from this comment you once made:


I followed your instructions and with a little tweaking of my own I am now playing DA on my non internet PC. I know it has been said on these forums many times before, Stardock`s customer support is outstanding. Thank you again.


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Reply #4 from GalCiv2 Forums Top
After reading that thread, Read this one and follow the downward spiral.
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Reply #5 from GalCiv2 Forums Top
The serials you receive when you request them to be emailed to you are generated based on common factors with the one you initially bought/registered. So they will be different each time you request a list.


It's only common sense that the serial code that came on the disk should be the ones that I would enter in the update line. If I needed another, seperate serial just for Dark Avatar, I should have been informed of that fact. No where have I come across any mention that updating the XP will require anything different than what originally came with the game. Fortunately I had the sense to request my serial numbers from Stardock, or I would never have figured it out.

Reply #6 from GalCiv2 Forums Top
No where have I come across any mention that updating the XP will require anything different than what originally came with the game.


And it shouldn't, so I'd expect it was some other issue preventing it from working initially.
Reply #7 from GalCiv2 Forums Top


And it shouldn't, so I'd expect it was some other issue preventing it from working initially.


Well it did. I had entered in the serial that came on the disk and it didn't register. As soon as I entered the code for DA that I recieved via email from Stardock, the activation was completed.