Trouble with character creation

Ok, I can't seem to figure this out. I have tried to create a character to play in the Metaverse and it will not work. I go to the Edit my Character link and nothing works. I see 3 blank character slot but no way to edit them.

I have tried using Firefox 2.0 and latest version of IE with no luck.

What am I doing wrong?
22,409 views 34 replies
Reply #1 Top
There should be an 'add player' button next to each empty slot on that page. To create a character you should simply need to click that button and provide the information you're then prompted for.
Reply #2 Top
Yes, I found them I had to run my old laptop which had an older version of IE on it. That worked fine. It seems the page either does not work with the newest version of IE or something else is going on with my computer. I did at least get a character reqistered.
Reply #3 Top
I'm having issues,too.
The add player button is there,and I can click on it, but the names never work.
I can put something in like "George" and if nobody else isn't using the name, it says
that the name is invalid and that I can only use numbers letters and underscores.
Reply #4 Top
I can put something in like "George" and if nobody else isn't using the name, it says
that the name is invalid and that I can only use numbers letters and underscores.


If something isn't working right on the site, please contact websupport@stardock.com.
Reply #7 Top
Apparently, when I try to logon to the metaverse from the game, I can't because I can't logon with my nickname, even out of the game, and my e-mail address doesn't work (which it does offgame) because it has an underscore(_), and I can't use those in game!
I'm a dud If I can't play on the Metaverse.
Reply #8 Top
Apparently, when I try to logon to the metaverse from the game, I can't because I can't logon with my nickname


You can change your nickname in your account settings (My Account link at the top of the forum, then the Stardock Account tab). Try it without the space and see if it works in the game then.
Reply #10 Top
I'm a little upset that web support hasn't written back, becase I still can't create characters .Any advice on that ?
Reply #11 Top
I had this issue at one point in time. While it didn't work on my laptop, character creation worked just fine on my desktop. If you have access to more than one computer, you may want to give it a quick shot from a different computer...


Reply #12 Top
Well I did that on 3 different computers an when i look at the java script console, it tells me (in exact words) "MvPlayerId has no properties".
and this is with firefox 1.0.1 !
Reply #13 Top
and this is with firefox 1.0.1 !


The site was designed for Firefox 1.5 and later. Older versions are known to have issues.
Reply #15 Top
I'll also note that I've been unable to play since I made the account, so I'm VERY impatient that they havn't written STILL, since they seemed to quickly deny my mod .
Reply #16 Top
You may also try contacting regular support as well if you have not gotten a response from websupport. In the meanwhile, there is no reason you can't simply continue to play standard non-metaverse games.

I handle approval of the library submissions. Yours was denied because it includes copyrighted music and photographs--you cannot simply rip music off a retail CD and include it in a mod.
Reply #17 Top
Yeah ... I figured it was a copywrite issue .But I'm not the first one to use copywritten images (just so you know, I'm not complaining, I'd rather have the mod rejected than get in serious trouble .

Reply #18 Top
I suppose I can practice a little bit more before I play on the Metaverse, though . I'm having issues with my mailing server at the moment .
Reply #20 Top
Have you contacted support@stardock.com (and received an automated response acknowledging your message)? I was not aware previously, but the person to whom websupport mails go to is on vacation, sorry about that.
Reply #24 Top
Well, it's been more than 48 hours and they haven't written back (that coloured logos thing I did was out of somewhat frustration), and I have been driven insane by the fact that I have beenunable to creat a character in over a MONTH .



can I have a paper bag now?
Reply #25 Top
The guy FINALLY got back to me .Name was Mike or something. I hope he can help me .He asked for some screenshots, but I'm not sure how that's going to help.