The worst bug iv ever seen

I've had this problem when I minimize and reopen a game sometimes, and I can never get it to play my custom maps without shutting down. No clue how to help, though. Sorry.

Low system memory. Or, you could post the debug here...

CTDs on game start are not a bug in the game, but generally a result of your not having enough RAM/swapfile too small or other technical issues on your end. If you post your debug.err file it will likely confirm this.

Ion,

Please post the contents of your debug.err file here. There is most likely some information in it that will help us to help you.

This file can be found in
C:\Program Files\Stardock\TotalGaming\GalCiv2

Open the file in any text editor, like Notepad, copy the contents (CTRL+C) and paste them in a reply here (CTRL+V).

Thank you.

Since you can reproduce the problem on demand, install SmartException (via Stardock Central) and then generate the error.

Prior to starting GalCiv II, how much free memory do you have? Press CTRL-ATL-DEL, click on "Windows Task Manager", and then click the "Performance" tab, to see your status.

I think that I am having the same exact problem. I've had GalCiv for several weeks and it has worked fine, but last week I tried to start a new game and it crashed after customizing the galaxy. I can still load saved games though.



Debug Message: Version v1.2 last updated on: Mon Jun 12 18:04:26 2006
Debug Message: *********DXDiag info follows.*********
System Info
Time: 7/18/2006, 14:42:32
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: LEHTMEGO
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Compaq Presario 061
System Model: P8656D-ABA 8000T NA230
BIOS: BIOS Date: 06/27/03 20:29:55 Ver: 08.00.08
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs)
Physical Memory: 512MB RAM
Page File: 390MB used, 1159MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON 9800 PRO
Manufacturer: ATI Technologies Inc.
Chip Type: RADEON 9800 PRO AGP (0x4E48)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4E48&SUBSYS_00021002&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1152 x 864 (32 bit) (60Hz)
Monitor Name: COMPAQ 7500 Color Monitor
Monitor Max Resolution: 1280,1024
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6601
Driver Date: 2/21/2006 20:46:48
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Audigy Audio [BC00]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_005B1102&REV_03
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 5.12.0001.0285
Driver Date: 1/10/2003 02:53:06
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1280 x 1024
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON 9800 PRO
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 60
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 b2d2cf00
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: * Collectors Edition *
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: Clear data definitions.
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Example\Data\CustomMaps\*.gc2map
Debug Message: No files found matching mask C:\Program Files\Stardock\TotalGaming\GalCiv2\Mods\Example\Data\Scenarios\*.gc2scenario
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld

There is atleast one other post about this, so hopefully it will be noticed and fixed.

Letmego: looks like you may have gotten a corrupted download. Try uninstalling/reinstalling the game.

I just did that last night, and it still continued to crash.

Lehtmego, you are trying to run the game at 1280x1024, but your desktop is set to 1152x864.

While playing the game at a lower res might work, trying to get higher will hose you for sure.

Match the resolutions and you might be fine.

And double the page file. It needs 2 gig.

I matched the resolutions up, and brought page file up to 2. Still isn't going.

Debug Message: Version v1.2 last updated on: Mon Jun 12 18:04:26 2006
Debug Message: *********DXDiag info follows.*********
System Info
Time: 7/18/2006, 16:37:32
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name:
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_rtm.040803-2158)
Languages: English (Regional Setting: English)
System Manufacturer: Compaq Presario 061
System Model: EG733AA-ABA SR1620NX NA540
BIOS: Phoenix - Award BIOS v6.00PG
Processor: AMD Sempron(tm) Processor 3400+, MMX, 3DNow, ~2.0GHz
Physical Memory: 446MB RAM
Page File: 488MB used, 564MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: ATI RADEON XPRESS 200 Series
Manufacturer: ATI Technologies Inc.
Chip Type: ATI RADEON XPRESS 200 Series (0x5954)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_5954&SUBSYS_2A24103C&REV_00
Display Memory: 256.0 MB
Current Display Mode: 800 x 600 (32 bit) (75Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6553
Driver Date: 6/7/2005 22:44:56
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Realtek AC97 Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1002&DEV_4370&SUBSYS_2A25103C&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: ALCXWDM.SYS
Provider: Realtek Semiconductor Corp.
Driver Version: 5.10.0000.5840
Driver Date: 4/20/2005 11:00:56
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_5_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): ATI RADEON XPRESS 200 Series
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 75
Debug Message: Bit Depth: 32 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 6:6:6, Masks reported as ff0000:ff00:ff
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: No string tables in C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM/Data/*.str
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Movies\*.bik
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Movies\techs\*.bik
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Gfx\*.png
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Gfx\Race\*.png
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\sfx\*.wav
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Music\*.mp3
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Event Music\*.mp3
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: * Collectors Edition *
Debug Message: Set mouse.
Debug Message: Set update timer.
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Data\*.xml
Debug Message: Clear data definitions.
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Data\ShipDefs\*.xml
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Gfx\Planets\C0*.png
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Data\PlanetImprovements\*.xml
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Data\TerrainColorSchemes\*.xml
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Data\PlanetDescriptions\*.xml
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for PirateShip. ***
*DEBUG ERROR: ***Unable to find required tech ImpossibleTech for Starbase. ***
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Data\Anomalies\*.xml
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Data\Events\*.xml
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Data\UPIssues\*.xml
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Data\Invasions\*.xml
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Data\PoliticalParties\*.xml
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Data\StarTypes\*.xml
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Data\StarbaseModules\*.xml
Debug Message: Reading Star Names
Debug Message: Reading Star Names... Done
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Data\CustomMaps\*.gc2map
Debug Message: No files found matching mask C:\PROGRA~1\Stardock\TOTALG~1\GALCIV~1\Mods\KHSM\Data\Scenarios\*.gc2scenario
Debug Message: CustomRaceWnd: Cannot find OBJID CustomRace_Tab_Homeworld



One debug message.

Ion:

First try raising your desktop resolution to 1024x768. This is the minimum resolution for the game and it sometimes has problems if your desktop resolution is lower than what you try to run the game in.

Also, your swap file is quite small, try raising it to at least 1 gb, preferably 2 gb. your video frivers may also need updated--they may be just barely too old for the game, as it requires drivers published in december 05 or better in most cases.

The game is attempting to run at 1024x768, the minimum resolution. Since your desktop is below this, it will crash. Same as page file. These things will make it pretty much impossible to run until you change them.

Drivers look fine (2004 is mimimum) but an update is recommended.

It worked fine like this for 3 months now. Why would those problems start now? hmmm?

Because you changed your resolution setting probably. Either way, at the settings it's at it won't run, at all.