EBGames.com order finally arrived

Well I finally received my ebgames.com pre-order and didn't receive the collectors editions. No tin type box and the tech tree was thrown in the shipping box and was not in the actual game box. I am fairly infuriated right now....
10,961 views 8 replies
Reply #1 Top
Perhaps you might want to read the journal entry where Stardock said they would take care of you and send you the tech tree and make sure you can get the electronic items. Just drop them an email and they'll do you right.
Reply #2 Top
I read that and am not worried about getting the electronic items, I just wanted the correct box

EDIT: When I contacted ebgames.com they never heard of such a thing as the collectors edition box and basically said I was SOL on obtaining one. Oh well at least I get to play tonight.
Reply #3 Top
Well, the box isn't tin, it's just colored silver.
Reply #4 Top
I know I have seen it here https://www.galciv2.com/Downloads.aspx . It's the principal of not getting what i should have.
Reply #5 Top
My Ebgames order with overnight shipping was originally scheduled for arrival on the 27th but was rescheduled, I became infuriated and dug into UPSs terms and conditions and found out that it is a gaurunteed shipping service, so I threw their rule book at them and want my expensive shipping refunded. Picky, I know but you have to punish them for their GCII deprivation crimes. And now I learn that I'm probably not getting the Collectors Edition, I'm sad.
Reply #6 Top
well the postal service just delivered my box i preordered from here. got everything now i got a hard cd incase the comp ever decides to just decide to go poof. just like to think you guys for the swift delivery and great condition of the box. was very impressed with this cause most things ordered that is shipped through postal service is damaged.
Reply #7 Top
I had a similar experience with EB Games - I only received my game today (Feb 27) at their closest retail location (where I pre-ordered it), and not in Collector's Edition trim. It sucks, but at least Stardock is going to send out the tech trees, and everything else except the box is downloadable. I'll live

Someone at EB's purchasing department probably screwed up and just ordered the regular edition from the distributor.

Has *anyone* who ordered the game from EB received the Collector's Edition?
Reply #8 Top
I just received my preorder copy from www.ebgames.com today and it was the regular edition. I did get a Gal Civ II thingy wrapped in shrinkwrap/hard cardboard (separately) with the game (I think it's the tech tree poster). The problem is that Brad said initially that EB and Gamestop preorders would get the Collector's Edition. I felt deceived. And what made it worse was the delayed in availability for retail and online retail websites. Most areas didn't have it until March 1st. In the future, they should only have the collector's edition via Stardock and have a separate preorder offer for retail/online stores. I know no harm done but the retail release was disastrous.