Reply #1 Top
now the screen doesnt even pop up, should i uninstall and reinstall it?
Reply #2 Top
now the screen doesnt even pop up, should i uninstall and reinstall it?
Reply #3 Top
now its back please someone help
Reply #5 Top
Anehii, if you continue to have problems after re-installing, please post the contents of your debug.err file (if one was created) from the GalCiv2 directory, including the system information at the top.  This will help me to diagnose your problem.
Reply #6 Top
ok will do

how can i open the debug file?
Reply #7 Top
how can I open the debug file to show you
Reply #8 Top
It's a text file. Just drag it onto a notepad window.
Reply #9 Top
Also, you jump onto #galciv in the stardock chat room (in Stardock Central, clickon "Chat" on the left column, then click the "Connect" button, then type '/join #galciv'). You can then talk to the developers in real-time.
Reply #10 Top
allright ill do that when i finish installing I really hope it works after the reinstall
Reply #11 Top
thanks to boogiebac it works now =D
Reply #12 Top
I have exactly the same problem.

Here is debug.err

Debug Message: Version v1.0 Digital: Bonus Pack last updated on: Mon Feb 20 19:04:13 2006
Debug Message: *********DXDiag info follows.*********
System Info
Time: 2/21/2006, 21:15:06
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: xxxxxx
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: Finnish)
System Manufacturer: n/a
System Model: n/a
BIOS: Award Medallion BIOS v6.0
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
Physical Memory: 1024MB RAM
Page File: 307MB used, 3689MB available
Windows Dir: C:\WIN98


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: RADEON 9600 SERIES
Manufacturer: ATI Technologies Inc.
Chip Type: ATI RADEON 9600 Series AGP (0x4150)
DAC Type: Internal DAC(400MHz)
Key Device: Enum\PCI\VEN_1002&DEV_4150&SUBSYS_2066148C&REV_00
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (16 bit) (100Hz)
Monitor Name: Samsung SyncMaster 900sl Plus(T)/950sl Plus(T)
Monitor Max Resolution: 1920,1440
Driver Name: ati2dvag.dll
Driver Version: 6.14.0010.6599
Driver Date: 1/25/2006 05:52:48
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Live! Wave Device
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0002&SUBSYS_80271102&REV_06
Manufacturer ID: 1
Product ID: 100
Driver Name: emu10k1m.sys
Provider: Creative
Driver Version: 5.12.0001.3300
Driver Date: 6/12/2002 08:46:06
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Debug Message: Using multilsample setting: D3DMULTISAMPLE_4_SAMPLES
Debug Message: Game Resolution: 1024 x 768
Debug Message: Running fullscreen.
Debug Message: HAL (hw vp): RADEON 9600 SERIES
Debug Message: D3DPRESENT_INTERVAL_DEFAULT
Debug Message: Refresh rate: 100
Debug Message: Bit Depth: 16 bit.
Debug Message: *********Checking D3DDevice Caps***********************
Debug Message: A full-color cursor is supported in hardware at high resolution modes.
Debug Message: RGB in format 5:6:5, Masks reported as f800:7e0:1f
Debug Message: Now Fullscreen
Debug Message: Shell initialization complete
Debug Message: ***** Initializing Game *****
Debug Message: Timer Frequency is 0 369e99
Debug Message: Initializing sound card.
Debug Message: initailizing bink
Debug Message: Create setup screens.
Debug Message: Clear galaxy settings.
Debug Message: Clear influence.
Debug Message: Clear up laws.
Debug Message: Clear first time events.
Debug Message: Clear wonders and trade goods.
Debug Message: Clear sector mapper.
Debug Message: Set mouse.
Debug Message: Set update timer.
Reply #14 Top
Thx, reinstall helps.
Reply #15 Top
well i just got the error again =/

after installing the movies hmmmm
Reply #16 Top
well i uninstalled the movies and it works fine, kinda wierd imo