Get Cari to send you the exe that works, like she sent me. Can I get this exe sent to me as well, I`m still dealing with support trying to get this problem fixed. I`m going to include my DA debug and you`ll be able to see how similar it is to the debug posted earlier. Win 98, SE, and ME are so similar Cari`s exe should work for me as well, Hopefully? Debug Message: Version v1.50x3 Dark Avatar last updated on: Mon Mar 12 18:37:34 2007 Deb
NickJames
The other problem is when I run the dark avatar exe directly it comes up with a message saying it is having problems activating the game, shows a blank screen briefly and I can hear the monitor switching video modes and then it drops out back to the desktop. I have registered dark avatar correctly. This is the same problem I`m still having
I purchased DA on Feb 9 I still haven`t received the "CD in a sleeve" I ordered. It`s "sales@stardock.com" I should be contacting for info on this?
The only thing I haven`t tried is a full reformat of my machine, Which I`m now seriously considering. I just finished reformatting my machine. I still cannot activate DA. There`s nothing left I can do.
Forget it
Not one that can be connected to the internet, There`s a problem with it`s ethernet connection. It`s the PC I used for the offline activation, The very place where this problem started.
Sometimes the support emails do go into my junk folder. I do retrieve them from there. I will respond to the 72hr ticket. All I really want is some kind of update on the status of this. Is there a problem with the activation system that you know of? Do you think the problem could be at my end? The only thing I haven`t tried is a full reformat of my machine, Which I`m now seriously considering. Do you think that might solve it? I would rather not reformat, But I`m willing to try it. I`m
No, it`s not. Miscommunication I can understand, I get no communication other then Kryo on these forum`s. I don`t want to post this, I really don`t. But, I`m not kidding when I write I`m getting zero response from support. I`ve tried being nice. Apparently I only get a response when I rant and rave like a madman. What else can I do here?
After reading that thread, Read this one and follow the downward spiral. WWW Link
Good Luck, If you want an idea of the issue`s with this activation system wander over to my thread "Support@Stardock...What a joke"
It has been 1 MONTH and I still haven`t received a SINGLE!!! suggestion from support. How long should I wait? I don`t deserve to be a little impatient at this point?
A bit of patience I believe I`ve been more then patient with this.
Mar 8/07 This situation seems to get NO better. About a week ago I sent Travis aka Seabass an email asking him if he could give me some idea what he thought the problem might be. My response? Nothing, Silence. Then yesterday this little beauty showed up in my inbox. Hi, We have not heard back from you in 72 hours. We are assuming the last fix or suggestion a tech contacted you with has resolved your problem. If this is not the case, please send an email to
This thread has focused on problems and negativity for the most part. I would like to add something positive too it. I`m able to play the DA 1.5X update on my offline PC I just played through a game on painful. Med galaxy, 6 races. The Drath were one of those races. It didn`t take too long for them to have 4 of the other races at war with me before they decided to pile on themselves. I have never seen the AI act that decisively before, I h
Here`s another piece of info for the support staff if they should happen to see this. I used the offline activation to play the game on a non internet PC I`m able to play the DA 1.5X update on my offline PC with the original sig.bin file I received. Would I be able to receive a generic sort of sig.bin file via email that I could place in the DA folder of my online PC for activation?
So they could let you buy a box with the CD, cover, etc, for a little bit more, but they decided to let you buy it more cheaply. Don't whine, be glad what you are given. It's good stuff. I don`t consider $40 cdn CHEAP for an expansion by any means. I can buy a current fully packaged PC game for less then that. I bought it direct because I didn`t think I could get the BOXED expansion set at retail. Although I`ll consider myself lucky if I even rece
I do feel misled by this. There was no info anywhere to state that we would only get a CD in a sleeve. Box image + CD = boxed CD. Thats basic human understanding. You clearly have a pack shot of a box. I completely agree. I also was expecting boxed CD. But, This is the least of the problems I`m having with this expansion at this point.
Have you been asked to right click on DA in SDC and choose the Activate with Logging option? Never Even if it fails at that, it should generate an activate.log file in SDC's directory that will tell what sort of error it speficially encountered in the attempt. I found an account.Log file, I didn`t see a activate.log file
I do have a new piece of info for the support staff or anyone(kryo) at Stardock unlucky enough to stumble across this train wreck of a thread. I fired up SDC last night to try my luck at activating DA again. But, SDC does allow me to download both the DL and DA updates. SDC has to recognize me as a paying customer to allow the downloads correct? I downloaded and installed both successfully. DL still runs fine, DA? Of course not, Or I wouldn`t be writing this madness any longer. Why would
I did expect there will be a delay for the disc to go through customs. I`m not ready to start ranting on that quite yet. But, I can`t stop the hypothetical from entering my mind. Wouldn`t that be something if I didn`t get the disc, LOL! Let`s hope this doesn`t morph into a "Lost In The Mail" thread. Ohh...LOL!
I purchased DA on Feb 9 Oh by the way, I ordered a CD to be sent to me. Anyone(Stardock) have any idea when that little beauty might show up?
I purchased DA on Feb 9, I used the offline activation to play the game on a non internet PC. I haven`t been able to activate the game on my online PC since. March 2, 2007 I`m still waiting for a suggestion other then update my serial # in SDC. Hmm...
some time ago, after installing and activating DL, my galciv1 game became invalid for updating purposes in stardock. It isn't important enough to bother trying to solve, but it did happen, so i thought i would mention it. This does not fill me with confidence.