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BIG PROBLEM

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BIG PROBLEM

just updated my game and...

from GalCiv2 Forums
i now have version . 80(b) and... IT DOESNT LOAD AT ALL. as soon as i start it crash i dont even get to the the menu screen what the heck is going on i;ve never had this happen before. anyone else got this problem
78,188 views 94 replies
Reply #27 from Stardock Forums Top

New variables in today's build:

#1 This build uses the Mles Sound System.

#2 This build has Performance Optimizations turned on for the first time.

#3 Preferences are stored in the in the local user area.

Odds are, it has to do with one of those 3 things.

The computer at the office that has this problem is a laptop. No other machine has run into it other than the one laptop there.  So if we're going to solve it quickly, we need to know a lot more about people's hardware. 

I am in the process of putting together a build that uses the same optimizations as before so that we can determine whether compiler optimizations are the cause.

Siege of Centauri
Reply #28 from Stardock Forums Top
Debug Message: Version v 0.80 Beta 5 last updated on: Fri Dec 16 17:52:22 2005
Debug Message: *********DXDiag info follows.*********
System Info
Time: 12/16/2005, 22:59:30
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: DHQRJ331
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 4600
BIOS: Default System BIOS
Processor: Intel(R) Pentium(R) 4 CPU 2.40GHz
Physical Memory: 512MB RAM
Page File: 381MB used, 867MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce4 MX 440 with AGP8X
Manufacturer: NVIDIA
Chip Type: GeForce4 MX 440 with AGP8X
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0181&SUBSYS_01B610DE&REV_A2
Display Memory: 64.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8195
Driver Date: 11/11/2005 13:47:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Creative SB Live! Series
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0006&SUBSYS_10031102&REV_00
Manufacturer ID: 1
Product ID: 100
Driver Name: P16X.sys
Provider: Creative Technology Ltd.
Driver Version: 5.12.0001.0124
Driver Date: 8/30/2002 16:29:02
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Reply #29 from Stardock Forums Top
Debug Message: Version v 0.80 Beta 5 last updated on: Fri Dec 16 17:52:22 2005
Debug Message: *********DXDiag info follows.*********
System Info
Time: 12/16/2005, 22:58:15
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: JAKAN
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Inspiron 2650
BIOS: PhoenixBIOS 4.0 Release 6.0.
Processor: Intel(R) Pentium(R) 4 Mobile CPU 1.70GHz
Physical Memory: 254MB RAM
Page File: 244MB used, 380MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Dell 2650
Manufacturer: NVIDIA
Chip Type: GeForce2 Go
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0112&SUBSYS_00F31028&REV_B2
Display Memory: 16.0 MB
Current Display Mode: 1400 x 1050 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.4482
Driver Date: 6/24/2003 17:32:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Intel(r) Integrated Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_2485&SUBSYS_00F31028&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: ac97intc.sys
Provider: Microsoft
Driver Version: 5.10.0000.3523
Driver Date: 8/17/2001 12:20:04
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Reply #30 from Stardock Forums Top
Debug Message: Version v 0.80 Beta 5 last updated on: Fri Dec 16 17:52:22 2005
Debug Message: *********DXDiag info follows.*********
System Info
Time: 12/16/2005, 22:58:15
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: JAKAN
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Inspiron 2650
BIOS: PhoenixBIOS 4.0 Release 6.0.
Processor: Intel(R) Pentium(R) 4 Mobile CPU 1.70GHz
Physical Memory: 254MB RAM
Page File: 244MB used, 380MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Dell 2650
Manufacturer: NVIDIA
Chip Type: GeForce2 Go
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0112&SUBSYS_00F31028&REV_B2
Display Memory: 16.0 MB
Current Display Mode: 1400 x 1050 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.4482
Driver Date: 6/24/2003 17:32:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Intel(r) Integrated Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_2485&SUBSYS_00F31028&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: ac97intc.sys
Provider: Microsoft
Driver Version: 5.10.0000.3523
Driver Date: 8/17/2001 12:20:04
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Reply #31 from Stardock Forums Top
Debug Message: Version v 0.80 Beta 5 last updated on: Fri Dec 16 17:52:22 2005
Debug Message: *********DXDiag info follows.*********
System Info
Time: 12/16/2005, 22:58:15
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: JAKAN
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Inspiron 2650
BIOS: PhoenixBIOS 4.0 Release 6.0.
Processor: Intel(R) Pentium(R) 4 Mobile CPU 1.70GHz
Physical Memory: 254MB RAM
Page File: 244MB used, 380MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Dell 2650
Manufacturer: NVIDIA
Chip Type: GeForce2 Go
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0112&SUBSYS_00F31028&REV_B2
Display Memory: 16.0 MB
Current Display Mode: 1400 x 1050 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.4482
Driver Date: 6/24/2003 17:32:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Intel(r) Integrated Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_2485&SUBSYS_00F31028&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: ac97intc.sys
Provider: Microsoft
Driver Version: 5.10.0000.3523
Driver Date: 8/17/2001 12:20:04
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Reply #32 from Stardock Forums Top
What do I need to do to post the information you want?
Reply #33 from Stardock Forums Top
would it help to see the debug from my other machines?
Reply #34 from Stardock Forums Top
So far, that's 3 machines with Geforce cards. Not sure if that's a pattern or not.
Reply #35 from Stardock Forums Top
jak - absolutely.  Any machine that you can't run it on, the more info we have, the quicker we'll solve it.
Reply #36 from Stardock Forums Top
NEVER MIND FIGURED IT OUT....here you go.

Debug Message: Version v 0.80 Beta 5 last updated on: Fri Dec 16 17:52:22 2005
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 12/17/2005, 01:09:43
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: LAPTOP
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Inspiron 4100
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A13
Processor: Intel(R) Pentium(R) III Mobile CPU 1200MHz
Physical Memory: 512MB RAM
Page File: 273MB used, 974MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: Dell 4100
Manufacturer: NVIDIA
Chip Type: GeForce2 Go
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0112&SUBSYS_00E41028&REV_B2
Display Memory: 32.0 MB
Current Display Mode: 1024 x 768 (32 bit) (60Hz)
Monitor Name: Default Monitor
Monitor Max Resolution:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.4482
Driver Date: 6/24/2003 18:32:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Intel(r) Integrated Audio
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_8086&DEV_2485&SUBSYS_59591013&REV_02
Manufacturer ID: 1
Product ID: 100
Driver Name: ac97intc.sys
Provider: Microsoft
Driver Version: 5.10.0000.3523
Driver Date: 8/17/2001 11:20:04
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0

Sound device 1:
Description: Modem #0 Line Playback (emulated)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID: 1
Product ID: 81
Driver Name:
Provider:
Driver Version:
Driver Date:
Type: Emulated
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Reply #37 from Stardock Forums Top
yes jakanc espcially if they dont have Geforce cards
Reply #38 from Stardock Forums Top

Okay, to see if it has to do with compiler optimization try this:

1) Download this file: https://www.galciv2.com/beta/builds/galciv2-normal.zip

2) Unzip the two files inside of it to your GalCiv directory to replace galciv2.exe and lib3d.dll

3) Load it up.  Did it fix the problem? If so, then rats, it's compiler optimizations. If no, we'll have to think of something else.

Reply #39 from Stardock Forums Top
OK, earlier one was laptop. This is my main PC.

Debug Message: Version v 0.80 Beta 5 last updated on: Fri Dec 16 17:52:22 2005
Debug Message: Could not find a TGN Serial No.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 12/16/2005, 23:19:08
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: CHRIS
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer INC.
System Model: A7N8X
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 2800+, MMX, 3DNow, ~2.3GHz
Physical Memory: 1024MB RAM
Page File: 313MB used, 2148MB available
Windows Dir: C:\WINDOWS


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce4 Ti 4800
Manufacturer: NVIDIA
Chip Type: GeForce4 Ti 4800
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0280&SUBSYS_00000000&REV_A1
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Dell P780
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.8195
Driver Date: 11/11/2005 13:47:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: SB Audigy Audio [D000]
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0004&SUBSYS_00581102&REV_03
Manufacturer ID: 1
Product ID: 100
Driver Name: ctaud2k.sys
Provider: Creative
Driver Version: 5.12.0001.0441
Driver Date: 10/8/2003 09:06:04
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Reply #40 from Stardock Forums Top

That's another vote for nVidia.

There is one other change that shouldn't cause a problem..but.. we updated the Bink library with this build.

Reply #41 from Stardock Forums Top
OK, here is another.

Debug Message: Version v 0.80 Beta 5 last updated on: Fri Dec 16 17:52:22 2005
Debug Message: Could not find a TGN Serial No.
Debug Message: Can't find galciv2 serial in registry subdirectory GalCiv2.
Debug Message: Can't find any serial numbers.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 12/16/2005, 21:42:12
DirectX Version: DirectX 9.0c
Machine Name: VISTA
Operating System: Windows® Vista
Languages: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer INC.
System Model: A7N8X
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) XP 2800+
Physical Memory: 1010MB RAM
Page File: 564MB used, 1723MB available
Windows Dir: D:\Windows


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA GeForce4 Ti 4800
Manufacturer: NVIDIA
Chip Type:
DAC Type:
Key Device: Enum\PCI\VEN_10DE&DEV_0280&SUBSYS_00000000&REV_A1
Display Memory: 1 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Max Resolution:
Driver Name:
Driver Version:
Driver Date:
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description:
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
Manufacturer ID:
Product ID:
Driver Name:
Provider:
Driver Version:
Driver Date:
Type:
Other Drivers:
Acceleration Level: 0
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Reply #43 from Stardock Forums Top
Sorry, everything I have is Nvidia.
Reply #44 from Stardock Forums Top
Okay, to see if it has to do with compiler optimization try this:

1) Download this file: Link

2) Unzip the two files inside of it to your GalCiv directory to replace galciv2.exe and lib3d.dll

3) Load it up. Did it fix the problem? If so, then rats, it's compiler optimizations. If no, we'll have to think of something else.



I did what you said and got identical debug.err as before:

Debug Message: Version v 0.80 Beta 5 last updated on: Fri Dec 16 17:52:22 2005
Debug Message: Could not find a TGN Serial No.
Debug Message: Can't find galciv2 serial in registry subdirectory GalCiv2.
Debug Message: Can't find any serial numbers.
Debug Message: *********DXDiag info follows.*********
System Info
Time: 12/17/2005, 00:23:07
DirectX Version: DirectX 9.0c (4.09.0000.0904)
Machine Name: XFDBRAN
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Languages: English (Regional Setting: English)
System Manufacturer: Compaq
System Model: Workstation W6000
BIOS: 686P8 v1.24
Processor: Intel(R) XEON(TM) CPU 2.40GHz
Physical Memory: 1024MB RAM
Page File: 396MB used, 2065MB available
Windows Dir: C:\WINNT


Display Info
Display device 1:
Device Name: \\.\DISPLAY1
Card Name: NVIDIA Quadro4 900 XGL
Manufacturer: NVIDIA
Chip Type: Quadro4 900 XGL
DAC Type: Integrated RAMDAC
Key Device: Enum\PCI\VEN_10DE&DEV_0258&SUBSYS_013810DE&REV_A3
Display Memory: 128.0 MB
Current Display Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Plug and Play Monitor
Monitor Max Resolution: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.7756
Driver Date: 7/13/2005 14:33:00
DirectX Acceleration Enabled: Yes



Sound info
Sound device 1:
Description: Creative Sound Blaster PCI
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1274&DEV_1371&SUBSYS_00260E11&REV_09
Manufacturer ID: 1
Product ID: 100
Driver Name: es1371mp.sys
Provider: Microsoft
Driver Version: 5.01.2501.0000
Driver Date: 8/17/2001 11:19:34
Type: WDM
Other Drivers:
Acceleration Level: 3
Cap Flags: 0
Min/Max Sample Rate: 0, 0



Debug Message: *********END dxdiag info.*********
Debug Message: Entering WinMain
Debug Message: ******* Starting Game Shell *******
Debug Message: Going Fullscreen
Debug Message: Preparing to change display settings.
Reply #45 from Stardock Forums Top
*taps* his fingers...and thinks about going to bed.
Reply #46 from Stardock Forums Top
No go here as well
Reply #47 from Stardock Forums Top

Okay, next try:

1) Download this file: https://www.galciv2.com/beta/builds/bink.zip

2) Unzip it into your GalCiv2 directory, it should replace the binkw.dll.

3) Does this solve the problem?

Reply #48 from Stardock Forums Top
I did get an error message about some library being missing when I first updated through Stardock...but then did an uninstall and full reinstall...never got that message again...but it still didn't run.
Reply #49 from Stardock Forums Top
no go but i;ve never been good with winzip. same debug