DragonKid DragonKid

WB 5 Causing Explorer to Crash

WB 5 Causing Explorer to Crash

When I updated to WB 5 and restarted my computer, Explorer.exe kept crashing every 2 minutes or when I try to do something that requires it, like a shutdown. I had no choice to but to do a System Restore and rollback to the beta. Would anybody happen to know what is going on? I'll continue using the beta until this is fixed, because that isn't causing me any problems at all.

~DragonKid
19,683 views 29 replies
Reply #26 Top
Yeah I use McAfee. It'll be interesting to see if others of us with this problem are using MacAfee as well.


I don't have the problem and I have the full McAfee suite of proggies here. In fact, I haven't had but one problem with the new SD products (way back in the first beta of WB5), and I for one am thankful that my computer has taken such a beating this long and still runs like a Timex.
DD


Posted via WinCustomize Browser/Stardock Central
Reply #27 Top
After removal of McAfee AV, WB seems to be running like a champ. No Explorer crashes for a couple of days.

What could be the issue?
Reply #28 Top
Dear All, I posted this at another forum but this thread seems to be the place

"... I've had 2 huge WINXP SP2 crashes within the last 6 months where on boot the error is that Explorer.exe has encountered a problem and needs to close. In each case there were 72 faulting modules and they were every important system DLL Windows needs to run. My conclusion is that WB5 ain't real happy with something as this never occured before WB5 or when using WB4. As I'm tired of reinstalling Windows I'm not game to try WB5 again. I may give WB4 a go given the different implementation of how it applies skins.
I am really disappointed as I just hate the default desktop."

Developer bagginz - I had the latest versions of both IP and WB5 at the last crash on Wednesday 28 December.
Neil, like Garry I now suspect that the problem was IP and yes one of the 72 faulting modules was Ntdll.dll.
Do I understand that Neils advice is to rename iprepair.dll to something like iprepair.old and then all will be well?
More disturbingly I find now in many threads that some Antivirus products are suspected of interferring with however it is that WB5 loads. I wonder if the ODBC method was more stable than the current implementation?
I hate reinstalling Windows but I think I hate the dafult desktop and icons even more so I'll give your advice a try if you could confirm the steps that I should take. Thank you all very much
Reply #29 Top


Dear Neil in my last post I neglected to ask as to how one removes SDMCP as per your suggestion. I can't find a discrete single entry in Startup but I have found 2 HKLM AND 1 HKCU entry in the Registry. The last is for MCPStarupEnabled and has a Dword value which I guess could be changed. Sorry for the further post but the temperature hit 45C (113 Farenheit) in Oz today and I was more thought disordered than usual.

Thank you

Since first posting this I have found that if one opens Stardock Central and goes Tools/Settings/General and unchecks "Enable MCP Notification Area Support" the result is that SDMCP does not load as suggested by Neil and Yraq. Wish I'd been told that little gem for those of use struggling to get things working
Have installed ATI 5.9 drivers as Corky O has found them best for Radeon X700 Pro card which we both have and the later 5.1x drivers may have issues. I have installed Smart Exception as per Neils suggestion. I'll now install Icon Packager first and then rename iprepair.dll as also suggested. After that it's WB5 time and hope for the best.
Should have noted earlier system is Pentium 4 at 3.2GHz with 1.00GB RAM.
Last point that needs repeating, particularly as this Explorer.exe error is noted in a number of other threads, is that whilst the first faulting module is shown as NTdll.dll if one looks at the further crash details there are 70+ other modules (mostly Dll's) noted as being faulting modules as well. I concur with some others that have found the only solution after the crash has been a complete reinstall of Windows from scratch - it's that pervasive. I also note that the crash is inexplicable in that it just happens out of the blue on previously happy systems. Oh well here goes nothing