windows 3d screen saver locking

from Stardock Forums

hi

can any one please help i have just found this out since i put on theme manger my windows 3d screen saver is now locking up on me and restarting the pc it used to work fine before i put all startdock things back on and i realy dont what to take any think off. none of the 3d screen savers are working at all i think its just a case of needing to reinstall them but i dont know where there are on my pc

if any one can help i would be most great full

thank you for any help given

alan charity:SNIFF!:

9,683 views 11 replies
Reply #1 from WinCustomize Forums Top
Alan,

The 3D screensavers that are included with Windows will no longer work? Are there any error messages?
Reply #2 from Stardock Forums Top


hi


there are no error messages at all just locks the pc up and restart the pc thats all i can tell you


 


and can you tell me why they will not work with the stardock stuff please i did not know this before


 


thank for you help


alan charity

CursorFX - Customize your Windows cursor
Reply #3 from WinCustomize Forums Top

Try this:

  1. Exit all programs you have installed since your screen saver has stopped working
  2. Right click on the desktop and go to properties
  3. Click the Screen Saver tab
  4. Click Preview
  5. Does it work?
    1. If no, go to step 6
    2. If yes, start another program you exited on step 1 and continue from step 4.
  6. You've found the culprit, have you loaded any programs at all?
    1. If yes, Which program had you loaded last?
    2. If no, you have an issue running this screen saver. Do any other screen savers work?

Let us know of your results!

-Mike
[Stardock Support]

Reply #4 from Stardock Forums Top
STRONG>hi




thanks for replying back now what i did find out if i disabled the the 3d acceleration the screen savers all worked if thats is enabled then i have the problem above and i just done a fresh pc restore and every thinks fine right now but i shall be wathcing every think i put back on from now on.


 


i have just tryed it on some of the screen savers and its locking up even with out stardock stuff on this pc.


 


can any one tell me where i can get hold of some direct 3d software please


thank for any help given on on that.


thank you


alan charity:D




&

Reply #5 from WinCustomize Forums Top
When 3d acceleration is enabled does the rendering message say that the screen saver can use hardware acceleration on this monitor.
Are your video card drivers up to date.
Reply #6 from WinCustomize Forums Top

Direct3d is packaged with DirectX located here. However, an outdated DirectX shouldn't cause this problem. Your system came with the required DirectX to utilize the screensavers on your system. You would get a DirectX dll error if you did not have the proper version.

It sounds like you might need to update your video drivers. If this does not resolve your issue, you might have a videocard problem. Try this:

  • Hold the Windows Key and press R
  • Type "dxdiag" and press enter
  • If a prompt comes up, click "Yes"
  • Click the "Display" tab
  • Click the "Test Direct3D" button and go through the tests

If your system freezes or does not pass the tests, you might need a new videocard.

-Mike
[Stardock Support]

Reply #7 from Stardock Forums Top

hi


thanks i run the tests before the pc restore and it just freezes up the pc so it must be the video card would this be the graphics card buy any chance if it is i will have to get a new one.


thanks for you help on this


alan charity

Reply #8 from Stardock Forums Top

hi




i can not use any other drivers past 71 25 as they cause problems and just keep bring up the blue screen of death the drivers are nvidia nothing else i can do on this at all but get a new card.




thanks for you help




alan charity:D

Reply #9 from WinCustomize Forums Top

Yes, it sounds like you'll need to invest in a new videocard, although you might want to double check to make sure your current card is not still under manufacturer warranty. 

On a side note, I know my 6800gt has a lifetime warranty

-Mike
[Stardock Support]

Reply #10 from Stardock Forums Top

hi


 


thanks for all your help on this i am realy glad it not the stardock software that i thought it was i shall have this back on very soon glad to have the software and i love it.


yours


alan charity

Reply #11 from Stardock Forums Top

hi



 



the pc is only 4 months old i am getting this problem look at by the firm i brought it from.


 


UPDATE


this pc is going back next week to the firm to be looked at if the card is the problem it will be chaged.



thanks



alan charity