Problems with burning DVD-Rs. Need some help.

from WinCustomize Forums
I am running windowsXP SP2 and have a Toshiba SD-R5002 dvd burner. My problem is if I burn a CD-R the files are there and everything is fine however, when I try to burn a dvd-r it goes thru the motions of burning, I get the "burn successful" message, but, when the disk comes out of the burner it's blank, like I never burned to it at all. Doesn't matter what progam I use (ie. Nero 6.6, Alcohol 120%, ect.). I checked the firmware version and it's up to date. I've never had a problem before with this burner and suddenly it started doing this. Can anybody help?
3,812 views 5 replies
Reply #1 from WinCustomize Forums Top
I am thinking one of two categories:

1 - the laser is not creating pits due to media problems or laser failure at lower wavelengths.
2 - information not being read before writing.

The only suggestions I would have are:

1 - Try a different brand DVD media
2 - Try recording with or without creating an image first (whichever you have not tried)
3 - Try writing at the slowest possible speed with Nero, and tell it to verify the data after writing
4 - Try uninstalling the drive using Device Manager, and reboot to force Windows to reinstall the drivers

That's it for me, good luck.
Reply #2 from WinCustomize Forums Top
One hopes it's not the wrong media....DVD-R vs DVD+R....
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Reply #3 from WinCustomize Forums Top
Not the wrong media. It will only write to DVD-R. I have tried 2 different brands - Imation and Memorex which have both burned perfectly before but now I get nothing. Anyway, I'm going to try Corkys suggestion and let you know what happens. BRB
Reply #4 from WinCustomize Forums Top
If it's a "sudden" problem, it may be the drive has bitten the proverbial dust.
Reply #5 from WinCustomize Forums Top
Well, I think the dvd burning part of my burner is snafu. I completely reformatted reinstalled SP2 and then tried burning a dvd and still the same. Still burns CDRs great tho but DVDs are a no go. The media side has Something there but it's not as prominent as it was when it was burning correctly. So, I guess I'm off to the store, Thanks for the help tho guys, appreciate it.