You guys can kiss my A**

This used to be the coolest site around.....until you turned it into a "Money Making" machine. What a total waste. I have purchased subscriptions, software.....blah blah blah. I can promise you that you will not get another penny of my money. Get real and take all of these STUPID user level restrictions off of your site and you will make plenty of money........rule number one in business.......DON'T GET GREEDY ! It just makes you look stupid.
4,969 views 35 replies
Reply #1 Top
Reply #4 Top
I have purchased subscriptions, software.....

Then you should cross-reference your email addresses/account info. You're still a level 2 user, Stardock software purchases makes you a level 3, a WC subscription makes you level 4. But if you used a different email than the one you log in the site with, you have to do the cross-reference thing, otherwise, there's no way for the site to know. Level 3, and 4 users have no download caps. So, if you've truly spent all this money, calm down, and set things straight.





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Reply #5 Top
OK....what if you don't have the same email address that you used when you purchased something. My biggest problem with all of this crap is that it seems like a big shell game.
Reply #6 Top
I recently changed my email address and it automatically changed the registration information.  In your profile have you changed your email address?  When I did that, I got a verification email that I responded to.  Once you do that then try to cross reference.  If it still does not work, then contact support.
Reply #7 Top
If you don't have the same email address that you used to make your purchases, that certainly isn't Stardock's fault. But if you would send them a polite email to support@stardock.com, I'm sure they'll get things set right.



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Reply #8 Top

mailto:sales@stardock.com  This is the sales support. 

OOPS, Koa beat me to it.

 


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Reply #9 Top
Try what goodmorphing suggests first.



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Reply #11 Top
Ok.....at least this site has one redeeming quality....really cool people on the message board ! Sorry I lost it, I was getting really frustrated. I will try your suggestions. Thanks
Reply #15 Top
The above was just another small comment from the peanut gallery.
Reply #16 Top
Koasati, goodmorphing, you handled this thread beautifully. Nice to see that not all threads started like this have to end up ugly.

A round of applause to you both!


Reply #17 Top
actually it is, it is just as nice to see kidsag2's response to the information and help provided for a change.



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Reply #18 Top
Yeah, too often the complainers just post their diatribe only to be never heard from again.

Nice to see a success story.
Reply #20 Top
Now if we could just get this post off the board lol... not that I'm helping to accomplish that by replying

Kudos still to kidzag2 for apologizing and showing some class.



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Reply #21 Top
I always thought this place was like a GhoS-t town on the weekends, but you just confirmed it
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Reply #22 Top
Now if we could just get this post off the board lol


I think its good to have this kinda post around...like Pictoratus said, a success story is good.
Reply #23 Top
Being that I'm a noob here and all, I'm curious as to where I would find this "user level" at?

I've purchased ODNT, WC Sub, and OD+... so, what should I be?



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Reply #24 Top
It's in your profile. I just checked yours, and you're User level 4....... just as you should be.



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