Applying Pictures to Desktop

Applying Pictures to Desktop

Hello Deskscapes,

I'm having issues with deepscape each time I open the app, tried to add a picture to the desktop, you click on it and then it looked like it's going to apply and then it pulls back, and then it goes back to where I clicked on it from the picture. I don't know what's going on. 

 

It keeps happening. It's been going on now. For maybe a couple of months, I just couldn't find a time to get around to try to get some help with it. So if anybody can help me, you can email me and let me know that's,

 

xxxxx@gmail.com email removed, please do not private email address in public forum.

Thanking  you in Advance,

 

 

 

 

 

20 views 5 replies
Reply #1 Top

Hello, Sorry to hear you’re running into issues. The details aren’t entirely clear, so could you please share a short video demonstrating the problem? That would help us better understand what’s happening.

Just a note: Support is handled through the forum, so posting here ensures the right team can follow up.

Thank you,


Basj,
Stardock Community  Assistant.

Reply #2 Top

I CANT SEND YOU THE VIDEO IT WONT DROP HERE. 

EXPLAIN HOW TO DO IT???

Reply #3 Top

You should be able to upload to any video sharing site, such as youtube, and share its link here. Make sure to set it to be public.

Thank you,

Basj,
Stardock Community  Assistant

Reply #5 Top

Thank you for the video. That does look strange. Firstly, please try purge and reinstall steps as mention here : [https://support.stardock.com/space/SHC/1346764874/DeskScapes+purging+and+re-installing]. Just make sure to re-download the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community  Assistant.