Hello,
Sorry to hear you are having issues. Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.
If the issue still appear, need more information.
- Windows 10 or 11 full version and OS Build number. Use Winver.exe.
- Start11 full version number installed.
- What changed since it was working before? New software installed, new software updates etc.
Thank you,
Basj,
Stardock Community Assistant.