Basj, thanks for your reply. I was unaware of the options to save, clear, and restore settings & have tried Reset settings and Clear information; however the problem still persists. I should make it clear that both my old computer and my new one both point to the same *.S11Backup file in the cloud, although the new computer has the problem with extra Pinned area and the old one does not. Shouldn't the two installations behave in the same way? If I delete the setting file, will it get recreated if I set up Start11 from scratch? What is the default name of the Settings file, and where is it stored?