Hello,
Sorry to hear you are having issues. First, please make sure that Start11 properly install. Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.
If the issue still appear, we need few more details.
- Windows 10 or 11? Also need its full version and OS Build number. Use Winver.exe to get these numbers.
- Start11 full version number installed.
- Do you have any other application running/installed that changed how your Start Menu/Taskbar/Explorer work?
Thank you,
Basj,
Stardock Community Assistant.