Fences 4 says update available but it won't download

Running Fences 4.2.2.1. A dialog from Fences popped up earlier today saying that an update has been found and would I like to download and install it. I click on "Download and Install", but the progress bar for the download never progresses beyond 0 bytes, with no error indicated. If I go to my products, I see a download link for Fences v4.23, but when I click on it, I get a message saying that "The server at cdn.stardock.us is taking too long to respond." When I check cdn.stardock.us at downforeveryone, it indicates that it actually is down. I tried the download several times over about five or six hours, but get the same failure each time.

3,286 views 3 replies
Reply #1 Top

Hello,
Sorry to hear you are having issues. Yes, please try download directly from your product account page. If it fails, please try again, if you have VPN, turn it on and use VPN. I just try it few moments ago and it seem the direct download link work for me.

Thank you,
Basj,
Stardock Community Assistant.

Reply #2 Top

I was able to successfully download it when I used a VPN and set country to the USA.

Reply #3 Top

Great, glad to hear that.

Thank you,

Basj,
Stardock Community Assistant