Ashampoo Backup Pro 14

Software will not create a rescue disk -- Ashampoo says to get Version 25 or higher.

from Stardock Forums
Hi,
I bought this software through Stardock on Jan 6 2021. The program will not create rescue media anymore. On the Ashampoo support website, they basically say that due to a Windows Update, I need to buy version 25 or newer. Here is a quote from their website:
 
In conjunction with Windows 11 24H2 or later, we also recommend using Ashampoo Backup Pro 25 or newer. In older versions of Ashampoo Backup Pro, when used with the latest Windows version, the creation of the rescue system does not function properly.
 
I know that Stardock would never force an upgrade to their software unless I'd upgraded to Windows 12. In any case, I was wondering if you had any options for me to be able to create rescue media.  
 

 

Thanks,
other stardock software
1,368 views 2 replies
Reply #2 from Stardock Forums Top

Hi there,
Sorry to hear you're experiencing issues. Just to add to what Doc mentioned earlier:
For technical support related to Ashampoo products, please reach out directly via their official support page: https://support.ashampoo.com/hc/en-us. 
Stardock handles Ashampoo product sales, but does not provide technical support for their software.

Thank you,
Basj,
Stardock Community Assistant.

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