Start 11 V 2.55 Not working properly

from Stardock Forums

I am removing Stardock Start 11 V2.55 because there is a bug that causes the network folder to delay opening up (10-20 sec delay). How do I get previous version? There was no problem with that version.

Moved to Start Menu Product Area

stardock software start menu products
2,399 views 14 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. I can not reproduce your issue on my system. However, to be sure, I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience. Thank you.

Basj,
Stardock Community Assistant

 
 

 

 

Reply #2 from Stardock Forums Top

Where can I get v2.53 of Start11?

Start11 - Customize the Start Menu and Taskbar in Windows 10/11.
Reply #3 from Stardock Forums Top

When v2.55 was released, the older version no longer available for download. Try to look into your download directory to see if you have save the older version there.

Perhaps,  The V2.55 was not installed properly. Would like to suggest doing this steps: 

Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.

Thank you,

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

When you say network folder, what do you mean exactly?

A flyout from the Start11 menu, a pinned group mapped to that, or in Windows Explorer itself?

Also your PC hasn't just updated to the 25H2 update of Win11 has it as if it is an explorer window being slow I wouldn't expect Start11 to have any interaction with that at all.

Reply #5 from Stardock Forums Top

By network folder I mean this.

And no I have 24H2.

 

Prior to update to 2.55 everything worked properly.

Reply #6 from Stardock Forums Top

How come my downloads does not have Start11? I have bought several packages and they are not listed.

Reply #7 from Stardock Forums Top

I've asked Stardock in the past to change my email address on my account and it has not been changed. How do I change it?

Reply #8 from Stardock Forums Top

How many times do I need to uninstall and re-install before Start11 works properly? It seems that Stardock is very confident that it's beta testing was thorough. Based on my past experience with Start11, the confidence needs to be toned down otherwise Stardock risks losing customers. And, what's with your web site? It's down and up and down....

Reply #9 from Stardock Forums Top

How do you insert videos on these posts?

Reply #10 from Stardock Forums Top

Ok so I figured out the issue. It is a Start 11 v2.55 issue. If you select "Let Start11 enhance the taskbar", the issue with the network folder occurs. Since I've turned it off, Start11 is working fine as is the Network folder. Please fix. 

 

Also why is my avatar not showing up? It's in my account.

Reply #11 from Stardock Forums Top

Hi nirican.  Thank you for posting.

Quoting nirican, reply 6

How come my downloads does not have Start11? I have bought several packages and they are not listed.
End of nirican's quote

The products / downloads page of your Stardock account updates with the first activation of the software.  If you've activated, it's possible you entered a different email address.  You can use this service to try the email addresses you may have used:

Quoting nirican, reply 7

I've asked Stardock in the past to change my email address on my account and it has not been changed. How do I change it?
End of nirican's quote

Please see the guide below for how to change it, including the information to include in a support ticket, if you'd like assistance doing so.

Note: You can select "Account Mergers" for the ticket request, if you find your products were registered to the wrong email address.  This helps to let us know both of them and which one you would like to use going forward:

Quoting nirican2, reply 10

Also why is my avatar not showing up? It's in my account.
End of nirican2's quote

This is probably a caching issue from your browser.  I can see your avatar just fine:

You can try refreshing the browser (with Ctrl+Shift+R), clearing the browser cached information, or check it with a different browser (or an InPrivate or Incognito session).

Quoting nirican, reply 9

How do you insert videos on these posts?
End of nirican's quote

You can upload to a service of your choice and include the URL in your post.  However, regarding this and your remaining questions, I don't believe that will be necessary. 

 

I can reproduce some delay accessing Network from the desktop with Enhanced Taskbar turned on. 

I now have this logged to investigate further.

Internal reference: ODNT-11341

Thanks again and best regards,

Adam McGuinness
Stardock Support Specialist

Reply #12 from Stardock Forums Top

Quoting nirican2, reply 10

Also why is my avatar not showing up? It's in my account.
End of nirican2's quote

Might be a cache/cookie issue on your end.

Reply #13 from Stardock Forums Top

Quoting Abisnabidam, reply 11

I can reproduce some delay accessing Network from the desktop with Enhanced Taskbar turned on. 

I now have this logged to investigate further.

Internal reference: ODNT-11341
End of Abisnabidam's quote

 

Any idea when this will be fixed?

Reply #14 from Stardock Forums Top

Quoting nirican2, reply 13


Quoting Abisnabidam,
reply 11

I can reproduce some delay accessing Network from the desktop with Enhanced Taskbar turned on. 

I now have this logged to investigate further.

Internal reference: ODNT-11341



 

Any idea when this will be fixed?

End of nirican2's quote

We have it reproduced on a machine but oddly another will not suggesting a timing factor involved somehow.

The exact cause is being looked onto and I would hope we can put a beta update out for this early next week assuming a simple workaround can be implemented.