Lost pins / Cannot pin

from Stardock Forums

I suddenly lost nearly all the pins in my Start 11 menu. Furthermore, I can no longer pin new shortcuts to the menu. I can only pin the main (non-shortcut) programs through the start 11 search interface. This persisted through uninstalls/reinstalls, and upgrade to beta 2.5.5

This is on Windows 11 current version as of this date (24H2).

start 11 pin shortcut start menu products
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Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. Need to know your Windows 11 OS build number. Please use Winver.exe to get this number. Also post screenshot of your Start menu so we understand your issue better.

Thank you,
Basj,
Stardock Community Assistant.