Changed router and SSID, copy/paste and drag/drop not working between primary and secondary

As stated in the title, I have a new router. It has a new SSID. I seem unable to copy/paste or drag/drop between the primary and the secondary machines. I can control the secondary machines with mouse, keyboard.

I can copy/paste from the secondary to the primary. Text and files.

I'm on version 3.6 build 00105

Suggestions?

2,421 views 3 replies
Reply #1 Top

Hello,

Sorry to hear you are having issues. I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

While waiting, please provide these information.

  1. Windows 10/11 version and OS Build number on all system. Please use Winver.exe to get these numbers.
  2. Multiplicity version installed.

Thank you,

Basj,
Stardock Community Assistant

Reply #2 Top

This means the secondary computer cannot connect to the primary.  Are both set to be on private networks in Windows settings rather than public?

Reply #3 Top

Thanks guys. 

 version 3.6 build 00105

 

Neil Banfield, thanks for this question
" Are both set to be on private networks in Windows settings rather than public?"
This was the key. My router installed all as public networks. I'd changed the two secondary machines already. It didn't occur to me to check the primary, which I've now done, and changed to private.

All appears to be well again!