FYI - WinCustomize Galleries "Explore > Customize" Menu does not Work

Since the Crash of '25 - Customize Menu does not Work

from WinCustomize Forums

FYI

This is not a big issue, but I wanted to report my findings.

In the WinCustomize Galleries, in the Explore Menu, the Customize menu option does not work even though I have a current WC Subscription. This started after the server crash.

   

wincustomize talk
28,541 views 15 replies +3 Loading…
Reply #1 from WinCustomize Forums Top

Good catch, pelaird—thank you for sharing this! I’ve shared your report with the right folks to take a closer look. Really appreciate your attention to detail.

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Reply #2 from Stardock Forums Top

Thank you for getting this to the right person. I have reported this via support email to no avail. :grin:  

Groupy 2 - Organize multiple applications into grouped tabs on your Windows desktop
Reply #3 from WinCustomize Forums Top

Thanks for bringing this to our attention.  The UserLevel data has been corrected and current subscribers should have access to the customize feature now.

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Reply #4 from Stardock Forums Top

Quoting T-Man, reply 3

Thanks for bringing this to our attention.  The UserLevel data has been corrected and current subscribers should have access to the customize feature now.
End of T-Man's quote

Thanks for getting this fixed. The Forums and WC sites have been a lot more stable this week so far. Thanks for all the hard work that has gone into bringing the SD sites back up after the crash. :thumbsup:  :grin:  

Reply #5 from Stardock Forums Top

Quoting Sarah, reply 1

Good catch, pelaird—thank you for sharing this! I’ve shared your report with the right folks to take a closer look. Really appreciate your attention to detail.
End of Sarah's quote

Thanks Sarah for your help in getting this fixed. :thumbsup:  :grin:  

Reply #6 from WinCustomize Forums Top

Oh-oh...someone summoned the gods of the underworld into the light of the forums....

Fire and pestilence raineth upon us.... ;)

Reply #7 from Stardock Forums Top

Hey!  Wait a second there gods of the underworld!

I sacrificed a perfectly good goat for a "Report Spam" button in the Gallery reply boxes!  :sheep:  

 

 

Reply #8 from Stardock Forums Top

Quoting DrJBHL, reply 7

I sacrificed a perfectly good goat for a "Report Spam" button in the Gallery reply boxes! 
End of DrJBHL's quote

You really do need to RTFM.

Have you tried turning it off and turning it on again?  ;)

Reply #9 from Stardock Forums Top

Quoting Jafo, reply 8

You really do need to RTFM.

Have you tried turning it off and turning it on again?

End of Jafo's quote

What?!  You got an on-off button, and a manual, too?!  #:(  

I want my report spam, FM and on-off buttons, too! (Marky Maypo voice optional ;) )

Reply #10 from WinCustomize Forums Top

Gee, I have a subscription already, but when I click on Customize, it wants me to subscribe.

Reply #11 from Stardock Forums Top

Quoting LightStar, reply 10

Gee, I have a subscription already, but when I click on Customize, it wants me to subscribe.


End of LightStar's quote

Are you getting this when you click Customize?

Reply #12 from WinCustomize Forums Top

Quoting pelaird, reply 11

Are you getting this when you click Customize?
End of pelaird's quote

Yes, that is what I get pelaird.

Reply #13 from Stardock Forums Top

Quoting LightStar, reply 12

Quoting pelaird,

reply 11

Are you getting this when you click Customize?

Yes, that is what I get pelaird.

End of LightStar's quote

Try deleting your browser cache and or cookies for WC.

Also, try logging out of WC and back in.

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Reply #14 from WinCustomize Forums Top

Logging out and back in fixed it pelaird, thanks for the help! :)  

Reply #15 from Stardock Forums Top

Quoting LightStar, reply 14

Logging out and back in fixed it pelaird, thanks for the help! :)  
End of LightStar's quote

Awesome. Hopefully this will help others with this issue.