Snapshots are blank

Hello,
Sorry to hear you are having issues. Need to know more on your system.

1. Windows 10 or 11? Also need its full version and OS Build number. Please use Winver.exe.
2. Fences full version number.

Thank you,
Basj,
Stardock Community Assistant.

Windows 11

Fences 3.1.6.1

Thanks.

I don't believe, Fences 3 is fully compatible with current Windows 11. Please do the free trial on Fences 6 and see if the issue appear.

Thank you,

Basj,
Stardock Community Assistant

Will an upgrade to Fences 6 preserve all of my current fences and settings? Why doesn't Fences prompt me to upgrade when an upgrade is available?

Thank you.

Your setting should still be there. But to be sure, you can use this guide to backup your save layouts. https://support.stardock.com/space/SHC/1416429609/Backup+of+Fences+Configuration+Settings.

Thank you,

Basj,
Stardock Community Assistant

I installed Fences 6.0 without difficultly. Only had to make minor position changes to my existing fences. Fences now align with each other even more easily. Backups are now saving normally.

Thank you!

Hi wk2, great to hear! Thank you!

Just for our information to make sure it's working – you should have received an in-app notification about v5.0 update last year ~March. (We haven't yet sent the notice about v6.) Wondering if you remember seeing that notice about v5.0?

I don't recall...if I had, I would have definitely upgraded because I love this software!  However, I notice on your web site for Fences 5:  "Available for Business Purchasing Only" and that is vaguely familiar...maybe that's why I didn't upgrade then?

When you deploy the in-app notification for v6, if you want me to check I'd be happy to... Although, will I not receive a notification because I now have v.6 (Beta 2) ?

You will no longer receive a notification now that you've installed v6, but thank you for letting us know! Glad it helped and extra glad you enjoy the product.