Stardock Forums
Hello, after entering the key and email, the Fences prompt has been activated, but clicking Next will prompt that the Fences is not activated, and the reopening of the software still needs to be activated, so repeat the cycle problem, and also tried the Purge removal software, but the problem still exists, how to solve this, thank you.
Hello,
Sorry to hear you are having issues. Please refer to this guide: https://support.stardock.com/space/SHC/1260552209/Error:+212+or+Product+Keeps+Prompting+to+Activate. Try it and report back.
Thank you,
Basj,
Stardock Community Assistant.
Hello, I followed the tutorial, %ProgramData%Stardock This command does not show the PRODUCTNAME folder after running, there is only a fences folder, and there is still a problem with activation after deletion.
If you already done deleting to Fences folder, try activation again. If it still happen after deleting and activation step. Try looking into your system cleaner software. It has been reported software like EaseUS system cleaner or any other software with similar function keep deleting your license file. Refer here: https://forums.stardock.com/523986.
Thank you,
Basj,
Stardock Community Assistant
Hello, I want to bind the key to the account, and then log in to the account directly on the software to activate, but after logging in to the account on the website, I don't see the option to associate the key, how do I need to do this.
Hello,
Sorry to hear you are having issues. Please raise support ticket using the link below, use the "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.
https://stardock.atlassian.net/servicedesk/customer/portal/4/group/14
Thanks
Basj,
Stardock Community Assistant
Do I still need to submit a ticket for this question, but I don't see the option to bind a license in my account.
First, did you purchased your new license under different email address? If so, you might want to try this steps: https://support.stardock.com/space/SHC/1260290067/Merging+two+accounts
Thank you,
Basj,
Stardock Community Assistant
How to associate the license key purchased through other channels to the account, there used to be an option to directly enter the key association in the account, but now you can't see it
What do you mean by other channels?
Thank you,
Basj,
Stardock Community Assistant
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