multiplicity 4 pro KVM connect to other computer with vertical display issue

vertical display not working

from Stardock Forums

i have a secondary computer using two displays with orientation set to vertical and when i connect using KVM display share then vertical display orientation is displayed wrong and there are black sidebars 







sthese are the black bars, 

and if i move the mouse over black bar then another mouse cursors moves on actual screen (ghost movement)

multiplicity
3,539 views 11 replies
Reply #2 from Stardock Forums Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Multiplicity - Control multiple PCs using one keyboard and mouse
Reply #3 from Stardock Forums Top

Due to how multiple screen painting works and how Windows doesn't rotate things, it wasn't possible to support vertical monitors in multiple monitor mode, but it should in single.

From the screen you posted, click the 'Launch KVM connection screen' button.

Connect to your Secondary with the vertical monitor. 

Click the cog icon at the top of the KVM connection window, then 'Show remote monitor', then just the vertical monitor, not 'All'.

Sean Drohan
Stardock Product Lifecycle Manager

 

Reply #4 from Stardock Forums Top

guys im not ditching my secondary vertical monitor, 

where was this mentioned as limitation before i bought mutiplicity?

Reply #5 from Stardock Forums Top

Quoting marchslm, reply 4

guys im not ditching my secondary vertical monitor, 
End of marchslm's quote

That is not being asked of you - you can still get to other monitors, just 1 at a time. 

Again, this is not a choice or neglect, its a limitation that Windows itself creates.  If we can ever get around it in the future, we certainly will. 

Sean Drohan
Stardock Product Lifecycle Manager

Reply #6 from Stardock Forums Top

thanks buts its not the case, 
and the images ive sent was using one monitor at the time instead of showing all monitors


Reply #7 from Stardock Forums Top

heres the image of it, 

theres huge dead zone Black one - and mouse is unsuable as in my gif (mouse is mirroring from black part to actual remote desktop showed in image )

and exacatly the same thing happens if i switch to screen nr 2, same black bars

 


 

Reply #10 from Stardock Forums Top

I have this EXACT same problem and I have not yet found a solution. How do we get a DEV to look into this?

Reply #11 from Stardock Forums Top

I will add that I previously had Multiplicity 4 Pro, and it worked fine. I upgraded to Business and it no longer works.