Fences 6 Upgrade FAQ
What's ‘New’ in Fences 6?
Please see the Fences 6 press release for the changes and features.
https://forums.stardock.com/535050/now-announcing-fences-6-beta-available-now
Where can I find the current pricing for Fences 6?
Please see the Fences store page for current pricing:
https://www.stardock.com/products/fences/#purchase
What if I recently purchased Fences 6 with a permanent license?
Anyone who purchased Fences 5 Permanent licenses 02/12/2025 or later will receive a complimentary upgrade to Fences 6. Please watch your email or check your Stardock account for details about the download arriving in the next few days.
Anyone with an active Fences subscription can start using Fences 6 with their Fences Annual Subscription key.
What is a Fences ‘subscription’?
For a full breakdown of what a Stardock software subscription is, and how it relates to Fences, please see:
https://support.stardock.com/space/SHC/1544388616/Stardock+Software+Subscriptions
If I have a prior version of Fences, do I qualify for an upgrade discount?
Yes. An upgrade button for the desired offering panel can be clicked to proceed to check eligibility for the currently available upgrade discounts.
If my prior version of Fences included 5 activations/PCs (Multi-Device / 5-Pack) will my Fences 6 purchase retain this number of activations?
The “upgrade” buttons on the Fences 6 store page allows you to supply your email and checks to see that you have registered a prior version of Fences. It does not take into account how many activations you had on the prior registered version of Fences. Therefore, it is important to choose the intended option when upgrading to either the Single or Multi-Device/5-Pack, as pictured below:
What ‘Upgrade’ discount options are available?
Eligible customers with an existing registered Fences product license (regardless of permanent, subscription, single, or multi-device status) can find options available to upgrade to the latest Fences 6 software from the resulting upgrade button check.
Note: any subscription purchase will include the word “Subscription” with the offer.
Similarly, any “Multi-Device” option for up-to 5 computer activations, will include the phrasing “5 Pack” with the offer.
If I ‘upgrade’ to Fences 6 and allow my Fences subscription to lapse, will that disable all versions of Fences that I own, Fences 6 and prior versions?
The only products that would cease to function are any that were purchased initially as a subscription product. For example, if you purchased:
Fences 3
Fences 5 Permanent License
Fences Subscription
Only the Fences subscription product would cease to function if the Fences subscription were allowed to lapse.
If I want Fences 6, I do not want the subscription version, and I do not qualify for an upgrade, what do I buy?
You would proceed with the “Need a permanent License?” link for your intended Fences option. Permanent License selection is available for either a single device, or under the Multi-Device offering panel (for up to 5-PCs):
Where can I find my Fences Annual Subscription Key?
Login to your Stardock account, click your profile icon in the top right, select downloads and on that page you can find your key. Alternatively, your Fences key was emailed to you when you first purchased the product.
Account page:
https://store.stardock.com/myaccount/products
Product Key Retrieval Page:
http://www.stardock.com/support/productkeyretrieval
If I purchase a Fences subscription, will that mean I get all future versions of Fences at no extra cost when they are available?
Yes, for as long as your Fences subscription is valid, you will receive all future major versions of Fences at no additional cost.
Will my Fences Annual Subscription install automatically update to Fences 6?
No, the Fences install on your device will not automatically update to Fences 6, you will need to download the new version of the software and use your same license key when activating the new version of the software.
If I purchase a Permanent license, can I add more PCs to it?
For the non-business product, not at this time. If you needed more Permanent licenses, it would mean purchasing them individually or the 5-pack option (which is 1 key for 5 PCs).
If I purchase a Permanent license, will I still get updates?
With a permanent license, one will still receive in-version updates (6.1 → 6.2 → 6.3, etc) but will not receive majors (5 → 6 → 7, etc).
What type of payment model will Steam purchases be?
When Fences 6 is available on Steam, it will be a permanent license, only.
