Windows menu doesn't work

Start 11v2 2.51

The Windows menu cannot be opened. The Windows menu shortcut in the Start 11 control is activated

1,764 views 12 replies
Reply #1 Top

You may need to reboot.

The Windows menu is prone to not working especially if explorer has been restarted.

Reply #2 Top

turned off, then restarted

turned on, then rebooted, it worked, but only for a few minutes...

Reply #3 Top

Hello,
Sorry to hear you are having issues. Please try, uninstall Start11, reboot immediately (important), download latest version available in your account product download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately again. Retest it and report back.

Thank you,
Basj,
Stardock Community Assistant.

Reply #4 Top

The behavior is unchanged after uninstallation and reinstallation. first the Windows menu works and later it no longer works. In particular, if an application was started from the Windows menu, the function is then broken.

Reply #5 Top

Starting an application has no effect. After about a minute after the restart it no longer works.

Reply #6 Top

Might be something is interfering with Start11. If you have Windows 10 or 11 Pro version, Please test install in Windows Sandbox and see if the same issue appear. Refer here: https://forums.stardock.com/505872/start11-support-faq#windowssandbox. Try it and report back.

Thank you,

Basj,
Stardock Community Assistant

 

Reply #7 Top

what should I find out in the sandbox? Start 11 cannot be displayed in Window 7 style, so the windows menu always opens

Reply #8 Top

Might be I get it all wrong. Please post a video showing us your issue so we can understand it better. Also post more information on your system.

  1. Windows 10 or 11? Also need it full version and OS Build number. Please use Winver.exe.
  2. Videos showing us the issue.

Thank you,

Basj,
Stardock Community Assistant

Reply #9 Top

Where can I upload the video?

Build Nummer 26100.2894

Reply #10 Top

You could upload videos on any video sharing site such as youtube and share its link here.

Thank you,

Basj,
Stardock Community Assistant

Reply #11 Top

and suddenly everything works... Thanks for the help!

Reply #12 Top

Great, glad it working.

Thank you,

Basj,
Stardock Community Assistant