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meapiano
meapiano
Join Date 01/2014
0

Weird behavior when clicking on combined groups

January 26, 2025 2:12:27 PM from Stardock ForumsStardock Forums

I have my groups combined together in the taskbar. Lately, whenever I click the group, the window shows up for a second then goes away. I usually have to click the icon group twice.

Here's a video of what's happening:

https://1drv.ms/v/c/07dd8d37b290f018/EYrtpibUd5FHuy95pgEFBbwB5UFWftz7YePNweKnx0n9wA?e=lxIcSg

groupy
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meapiano
basj
Join Date 03/2001
+1598 sdemployee
Reply #1 January 26, 2025 6:45:05 PM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need more information:

  1. Windows 10 or 11? Also need its full version and OS Build numbers. Please use Winver.exe.
  2. Groupy full version number.
  3. This happen on any Groupy group or specific application Grouped?

Thank you,
Basj,
Stardock Community Assistant.

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meapiano
meapiano
Join Date 01/2014
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Reply #2 January 27, 2025 2:29:59 PM
from Stardock ForumsStardock Forums
  1. From WinVer: Windows 11 Version 24H2 OS Build 26100.2605
    1. I also have the build info showing on my desktop: Windows 11 Pro Insider Preview. Build 26100.ge_release.240331-1435
  2. Groupy 2.2
  3. Any groupy group.

 

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meapiano
basj
Join Date 03/2001
+1598 sdemployee
Reply #3 January 27, 2025 7:04:40 PM
from Stardock ForumsStardock Forums

I can not recreate your issue on my system. Would like to suggest to try purge and reinstall steps as mention here : [Link]. Just make sure to redownload the latest version from your account page. Reboot after the purge. Reinstall and reboot again after the installation. Retest and report back here.

Thank you,
Basj,
Stardock Community Assistant.

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meapiano
meapiano
Join Date 01/2014
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Reply #4 April 4, 2025 6:15:11 PM
from Stardock ForumsStardock Forums

I have done as suggested multiple times and the issue still persists.

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meapiano
basj
Join Date 03/2001
+1598 sdemployee
Reply #5 April 4, 2025 8:04:32 PM
from Stardock ForumsStardock Forums

Next, please try Cleanboot, to check if something else is causing the issue, please refer here: https://forums.stardock.com/488142/groupy-support-faq#cleanboot. Do note that Cleanboot steps need to be done carefully.

Thank you,

Basj,
Stardock Community Assistant

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meapiano
meapiano
Join Date 01/2014
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Reply #6 April 10, 2025 12:00:08 PM
from Stardock ForumsStardock Forums

I've followed the directions for a clean boot. What do i do next?

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meapiano
basj
Join Date 03/2001
+1598 sdemployee
Reply #7 April 10, 2025 8:03:29 PM
from Stardock ForumsStardock Forums

Did the issue appear while in Cleanboot mode? If it does not that enable the disabled software load on boot one at a time and see if the issue reappear. If no, than enable another one and reboot until the issue reappear. If it appear, than you know the last enabled software is causing the conflict/issue. If no issue appear after all of it is enable, than, it might be due to your original account was corrupted.

Thank you,

Basj,
Stardock Community Assistant

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