It is not on the online profile - on the desktop Start 11 application - I thought I had posted this in the Start Software forum. Apologies if I have not.
You're asking how to remove or change your picture from/on the Start Menu? Certainly didn't sound like it in your original post.
How do i get the profile picture to change - I cannot see the setting or option anywhere
If that's your intent, to change your user picture, do it via your account on your computer.
If you want no picture on your Start menu, you''ll have to do that via Skin Studio.
Try and describe what you wish to do, you can use a screenshot to help...