Multiplicity 4 upgrade

Upgrading from 3.6 to 4

from Stardock Forums

Hi,

Every time I upgrade or update Multiplicity from Object Desktop it ask me to enter the product key but this time it's says it's invalid. I originally bought it from EdgeRunner when you were selling thru them. I had bought the KVM 3 Pro so that I can access up to 9 computers. When I put the same product key in as I have every time there was an update it says it's invalid, now I can't access the other computers.

I thought the point of Object Desktop is to make it easier to update. Anyway, can you please help me here.

FYI, in case you need this -

I purchased it 7/14/2015, order# 3059638

Product name - Multiplicity 3 KVM Pro

If you need the product key let me know.

Thank you.

Moved to Multiplicity Area

stardock software multiplicity
2,937 views 5 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. If you're trying to activate Multiplicity 4 Pro, you will need to use Multiplicity 4 Pro license key. Multiplicty 3 KVM Pro license key will not work on Multiplicity 4. To get the Multiplicity 4 Pro license, you will need to purchase it and since you are Multiplicity 3 license user, please click on the "Upgrade" button to get to discounted price.

Thank you.
Basj,
Stardock Community Assistant.

Reply #2 from Stardock Forums Top

I thought subscribing to Object Desktop includes that?

Fences - Organize your desktop icons today!
Reply #3 from Stardock Forums Top

No, from what I know, Object Desktop only include the lowest available version of Multiplicity. So it will only include Multiplicity 4 not Multiplicity 4 Pro.

Thank you,

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

Had basic version 3 working fine - updated with object desktop. It states it is connected but the mouse and keyboard will not move to the other two computers that used to work before. What is going on.

Reply #5 from Stardock Forums Top

Quoting Gandalfdjh, reply 4

Had basic version 3 working fine - updated with object desktop. It states it is connected but the mouse and keyboard will not move to the other two computers that used to work before. What is going on.
End of Gandalfdjh's quote

Hello,
Sorry to hear you are having issues. But, your issue has nothing to do with OP issue. Please create your own thread, and we will try to help you from your own thread. Also include more details.

  1. Windows full version and OS Build numbers for all connected system. Please use Winver.exe.
  2. Multiplicity full version number.

Thank you.
Basj,
Stardock Community Assistant.