Reply #1 Top

Could you post a screenshot of what you are seeing?

Reply #3 Top

Hello,
Sorry to hear you are having issues. Please share more information.

  1. Windows full version and OS Build number. Please use Winver.exe
  2. Assuming, you're referring to Start10 or 11, need its full version number.
  3. I see upload and download stat appear on your taskbar, what software you're using to add that to your taskbar tray area?
  4. If you restart explorer.exe does that 3empty taskbar buttons goes away?

Thank you.
Basj,
Stardock Community Assistant.

Reply #4 Top

1. Version (OS Build 26100.2454)

2. Start11 V2.11

3. StarAllBack

4. They do go away

It seems that they multiply every time the computer goes to sleep.

Reply #5 Top

I don't use StartAllBack, but, that might be the cause of your issue. Conflict between two similar software.

Thank you,

Basj,
Stardock Community Assistant

Reply #7 Top

So that actually point the issue you're having is to StartAllBack, no?

Thank you,

Basj,
Stardock Community Assistant

Reply #8 Top

StartAllBack is much more stable and has features that Start11 doesn't have.

And I find it strange that there is no formal customer support.

Seems that I will need to ask for a refund.

Reply #9 Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

For refund, you could raise support ticket using this link: https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant

Reply #10 Top

As a general rule given in that state Start11 is not providing the taskbar it is less likely to be Start11.

That said there is one possibility that disabling things once it detected the other app is causing it to get stuck so I will get that checked out.

Reply #11 Top

Basj is right, StartAllBack does conflict with Start11, the question is whether it can be resolved or will I need to ask for a refund.

Although the Windows 10 start menu is amazing, the hassle of closing the blank tabs just makes it not worth it. 

Reply #12 Top

Created new thread: https://forums.stardock.com/532790/start11-startallback-spacedesk-empty-taskbar-tabs

Reply #13 Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #14 Top

Quoting yoni160, reply 8

StartAllBack is much more stable and has features that Start11 doesn't have.
End of yoni160's quote

Quoting yoni160, reply 11

Basj is right, StartAllBack does conflict with Start11, the question is whether it can be resolved or will I need to ask for a refund.
End of yoni160's quote

I don't see that you have made a purchase of Start11 v2 under the email you posted under, only Start8 a long time ago.  PM me the email address if you made the Start11 v2 purchase under please. 

Quoting yoni160, reply 8

And I find it strange that there is no formal customer support.
End of yoni160's quote

You have been answered by a CM, myself, and the lead developer of the product.  Where have we let you down in the 'formal support' department? Can I ask what StartAllBack replied with when you reached out to them for support?

Sean Drohan
Stardock Product Lifecycle Manager

Reply #15 Top

Quoting yoni160, reply 11

Basj is right, StartAllBack does conflict with Start11, the question is whether it can be resolved or will I need to ask for a refund.
End of yoni160's quote

Reply #10 was from the lead developer in case you missed that.

Also, I assume you already tested startallback + spacedesk running together without start 11?

Reply #16 Top

I can confirm that StartAllBack and Spacedesk work together without any issues, it's only when Start11 is active with both of them that the empty tabs appear, and if I disable StartAllBack or Spacedesk then they don't appear.

I can recreate the empty tabs by connecting another screen with Spacedesk, and then the 3 empty tabs appear, and they stack up by an additional 3 by reconnecting the screen again.

What I meant by formal support was a direct support instead of getting support through a forum, I'm not complaining about your support, and I didn't contact StartAllBack because I didn't have that issue before when using their software, and now it seems to me that it's an issue that relates to the 3 programmes working at the same time, and if I'll need to coordinate triple support from 3 companies then it would probably won't happen if every company would be able to say that it's the fault of any of the other 2 programmes.

I do appreciate the support and trying to resolve my issue, but as my circumstances are very unique I don't expect it to be resolved.

I can also say that if Start11 would have dynamic taskbar transparency as StartAllBack then I would have used Start11 exclusively.

And regarding Start11 stability I was referring to the Start11 settings window that seems to 'flash', as in that the texts seem to disappear and reappear for a fraction of a second, although it doesn't affect the performance, so it is not that the software is unstable, it's that the settings window interface is doing something that I had never seen happen before with any software I had ever used. 

Reply #17 Top

Quoting yoni160, reply 16

I do appreciate the support and trying to resolve my issue, but as my circumstances are very unique I don't expect it to be resolved.
End of yoni160's quote

It does sound like a unique compatibility error between the 3 different programs. If this is the case the fix would require an update from start 11v2. The dev did say he would get it checked out so probably the best course of action would be to wait and give him time to see if he finds anything. I would just stay posted to see if the upcoming beta update finds a fix or not