Stardock Forums
Hello
I'm having problems with fences, every time the resolution changes the fences disappear, when i launch Fullscreen video game or access my computer with remote desktop, and i can't even restore saved fences.
anyone else experiencing this problem or have a solution?
thanks
Hello,
Sorry to hear you are having issues. Need to know more on your system.
Thank you.
Basj,
Stardock Community Assistant.
windows 11 pro for workstations, 24h2 26100.2454
fences 5.86 revision 8
Please install the latest Fences 5.87 Beta as mention here: https://forums.stardock.com/532684. Remember to reboot after Fences 5.87 Beta install. Test it and report back.
Thank you,
Basj,
Stardock Community Assistant
so far so good, i will report back in few days testing it some more
unfortunately, there is a new problem now, i can restart the computer fine but can't restore backups, even when i delete them and create new layout, it will revert to a deleted layout.
"\\AppData\Roaming\Stardock\Fences\Backups"
xml files keep getting overwritten when i restore backups
Please post your layout auto-adjustment setting. Something like screenshot below.
Thank you,
Basj,
Stardock Community Assistant
it's exactly like yours except for "keep groups spaces" i have it at 0
Please try this steps: Apply First-use backup or Pre-install backup as shown in my screenshot below., this should reset your fences layout. After that is done, save a new layout manually and rename it. Test if the layout revert back to the old deleted layout. Report back.
Thank you,
Basj,
Stardock Community Assistant
Hi flowermoron, can you try sending us a copy of your debug log? Hard to know, but there might be some hints in there.
1) Enable advanced debug logging from the Troubleshooting menu in About
2) Reboot
3) Recreate the problem several times, to ensure the problem is captured. Change resolutions, restore backups, etc, do whatever causes the problem a couple times over.
4) Use "Create an error report package" to get the report to us.
Thank you for your help!
i gave up & uninstalled
maybe with a future update these problems will go away, I'll try again in the future
thanks for all the help
Understood. Yes the issues are rare and when we diagnose with individuals we’re often able to resolve (it’s often machine specific). Hopefully you get a chance to reinstall a some point, and if so, feel free to send us a log.
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