Focus of Mouse pointer on Secondary in KVM mode is off by 2 inches

Mouse pointer and focus diverge

from LittleTinyFrogs Forums

I use a Lenovo Thinkpad T14 running Windows 11 Pro Version 22H2.  The T14 is my Primary in Multiplicity Version 3 Beta 4.  I have a Lenovo USB-C dock.  Plugged into my dock on a DisplayPort connection is a Samsung 34" curved display.  Under my desk on my LAN I have an office PC running Windows 10 Version 22H2.  I normally do remote sessions onto my office PC using Teamviewer or my Ninja RMM (Remote Maintenance & Monitoring) Ninja Remote software (I run an IT Support firm).  Normally this arrangement works great, but if I have an Internet outage, I can't access my office PC from my laptop.  So I bought Multiplicity in the hope that I could simulate the same connectivity over my network.

Multiplicity's KVM mode does exactly what I want.  Secondary connects fine, the only problem I'm having is that the mouse cursor initially lets me target a shortcut on the Desktop or on the taskbar so that when the cursor moves over a shortcut, the focus matches and I can click the shortcut just fine.  But when I move the cursor to the Multiplicity window scroll bars and back, the cursor and the focus diverge by 2 inches vertically so the focus is two inches above where the cursor is.  That makes it impossible to do a session since I can't control the position of the mouse and I can't click on the taskbar.  The keyboard seems to work fine.  I use a Logitech Bluetooth keyboard and a Logitech Bluetooth mouse on the T14.  Thinking the issue might be due to the wireless keyboard/mouse, I plugged in a wired mouse to the T14, but the same behavior occurs.

If I can fix this problem, then Multiplicity will work well for me?  Any suggestions?

mouse secondary multiplicity
5,992 views 4 replies
Reply #1 from Stardock Forums Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #2 from LittleTinyFrogs Forums Top

I tried putting my laptop on WiFi disconnected from the dock.  That works, especially when I changed the Window settings in Multiplicity primary to stretch from 1:1.  I'll try again on the dock with the same window settings to see if that solves the problem.  If it doesn't, I'll try the same setup on WiFi instead of a wired Ethernet connection.

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Reply #3 from LittleTinyFrogs Forums Top

Disregard, I fixed the problem.  In the KVM settings at the top of the KVM secondary computer window, I changed the 1:1 setting to Stretch.  I have no idea why that worked, but I the mouse focus and click is one and I have full control of the session.  Multiplicity works exactly as I hoped, I can open a session with one click over my LAN.  It's great!  Thank you!

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Reply #4 from Stardock Forums Top

Hello,
Great, glad to hear that. Maybe, it work because the monitors resolution on both system not the same.

Thank you.
Basj,
Stardock Community Assistant.