How to switch "primary"/"secondary"

Multiplicity® 3 KVM Pro

Hello, Multiplicity® 3 KVM Pro is installed on two computers. I would like to switch the roles of "primary" to "secondary". Although I can return the license from one (currently acting as a primary), the second one, despite the question "Switch to be a primary?" does not suggest loading the license. Is it possible to switch the roles of computers in the version I have?
Have a good day!

20,051 views 6 replies
Reply #2 Top

First of all, thank you for the answer, but the problem still exists...

1. First step:
    

2. Second step:
   

3. ... and nothing happened :-( 
    It looks like the program has returned to the first step.
   

Reply #3 Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #4 Top

Unisntall MP from the Secondary, reboot, reinstall and choose 'Primary' as the option.

Sean Drohan
Stardock Product Lifecycle Manager

Reply #6 Top

Quoting hj2024USER, reply 5

Do I need to send the license back from the "primary" computer first?
End of hj2024USER's quote

What is on the PC level is less relevant to what we have for your activations here - something you can manage:

https://support.stardock.com/space/SHC/1260191763/How+to+review+and+manage+your+current+activations

Sean Drohan
Stardock Product Lifecycle Manager