Fences5 activation error-212

from Stardock Forums

Processor Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz   3.40 GHz

Installed RAM 32.0 GB

System type 64-bit operating system, x64-based processor

Fresh reinstall of Windows 10 Pro Ver. 10.0.19045 Build 19045.

One monitor.

 

Fences5 installed successfully on another pc.

Bought a new license for Fences 5.

Installed. error code –212

Deleted folder for programdata/stardock.

Same error code upon reboot/reinstall.

Removed program. Went to registry and deleted that info as well as everything Stardock in AppData/Roaming. 

Rebooted.

Went online to management for Stardock licenses and verified the use of the correct license.

Reinstalled. Error code -212

Tried to go around it by activating by license # (I think that's the wording)  Error code -212

Again, Deleted folder for programdata/stardock. Reboot/reinstall.

Same error code -212.

Important to note that, with every install attempt, used a fresh download of the product.

 

In addition, during a down period waiting for help, reinstalled and activated Fences 4 without issue. It does not support single columns.

Used the purge file.

Did a clean reboot, with the same error code upon reinstallation.

Have the debug info txt, if it will help.

I LOVE Fences! Have had it forever, including the pc in question before re-installing Windows. PLEASE, I LOVE Fences! Help me.

 

fences5 activation error-212 fences
3,377 views 3 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues.

Bought a new license for Fences 5.
End of quote

Need to clarify, when you tried activating Fences 5 on your new system did you get and use the new/different activation keys from Stardock?

Thank you,

Basj,
Stardock Community Assistant

Elemental: Reforged
Reply #3 from Stardock Forums Top

Hello,
Might be account issue. Please raise support ticket using the link below, use "Ask a Question" option. Include all information details. Remember to record down the ticket number for future reference if needed. Do not raise multiple ticket, that will make your ticket back to the end of the line. Send once and wait. Ticket will be answer by the order they send in.

https://stardock.atlassian.net/servicedesk/customer/portal/4/group/13

Thanks
Basj,
Stardock Community Assistant