Start 11 2.1 UI gets stuck after manually checking updates

from Stardock Forums

I discovered a bug in Start11 today. When I manually check updates from the Start11 about dialog and select a new menu tab from the Start11 configuration, the UI gets stuck. If I try to close the configuration page, the UI elements goes trasparent, and the whole configuration menu is stuck. It works again after the Start11 config process is killed.

Here's a video to demonstrate the issue. https://youtu.be/OexSKddzRg8

start11 bug start menu products
1,769 views 6 replies
Reply #1 from Stardock Forums Top

Hello,
Sorry to hear you are having issues. I can not reproduce your issue on my system. Need to know your Windows version and OS Build number. Please use Winver.exe

Thank you.
Basj,
Stardock Community Assistant.

WindowBlinds - Free yourself of the default settings, customize your desktop.
Reply #3 from Stardock Forums Top

Hello,
I have forwarded your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant

Reply #4 from Stardock Forums Top

I just duplicated the bug with my laptop, which has same Windows version and Start11 version as my desktop where the original bug was noticed.

Reply #5 from Stardock Forums Top

I can reproduce your issue on my system. Please wait for Support to respond on your issue. We appreciate your feedback and patience. For now, just make sure to click the "X" or "OK" button on the check update Windows to close it.

Thank you,

Basj,
Stardock Community Assistant

Reply #6 from Stardock Forums Top

Hi fiasko81,

Thanks for posting.  I've reproduced and logged this internally

Internal Refence: 8686

Best regards,

Adam McGuinness
Stardock Customer Support Specialist