Fences pile up at upper end of first screen since update to 5.5

Just saw it is v5.8.1.9 I have installed that is not working propperly...

Please mention it in the feedback thread as they seem to be missing my concerns. Maybe you’ll have better luck. I have similar problem, and worse.

https://forums.stardock.com/529942/page/1/#3940777

Hello,
Sorry to hear you are having issues. DO know that there is a new layout engine introduced since V5.5. Please do the troubleshooting section mention in the first post of this thread: https://forums.stardock.com/528229. Make sure you change the layout auto-adjustments to :  Store my layout on a per-monitor-configuration basis. And follow the troubleshooting steps mention in there: Try that and report back there if you still have issue.

Thank you.
Basj,
Stardock Community Assistant.

Hi Thanks for your trouble Shooting hints. But nothing helped.

Here is my Protokol:

- In Fences, enable 'Store my layout on a per-monitor-configuartion basis'.

I did that and also tried to change it save it and then switch it back. Does not help. See Screenshot: https://prnt.sc/-W7wra0KW_mY

- Connect as many monitors as you can have daily.  Meaning, if you normally would have 1 monitor connected, but could often have 3, please set the stage with 3.

I do not need to add or remove monitors, as I ALWAYS have 2 monitors in the same position. And I do not know how to "set the stage".

- If necessary, resize and reposition your Fences as you see fit - including any on other monitors.

After Updating and now after each restart I have to reposition my fences, as the now Pile up on the upper edge.

- Save a 'Backup in Fences (formerly called 'Shapshot') with a name that is descriptive of the state - 'My 3 Monitor setup' for example. 

Reboot the PC, keeping it in that same state (3 monitors for example)

There is NO option to name backups! But I did do a Backup/Snapshot after rearranging the fences to there original position, but even then a restart brings them back to the piled up on the edge position and when I try to open a backup/snapshot that shows them in the right position, nothing changes.

- Does it reboot with Fences scaled correctly and in the position you expected (and saved)?

No. As described above.

- If you change the resolution of any of the monitors, do the Fences scale (same proportional size) properly?

No Resolution changes do not affect the "Piled up at the upper edge of monitor 1" state.

- If you move or resize Fences, and restore the snapshot, does it restore them properly?

No Resizing Fences does not affect the "Piled up at the upper edge of monitor 1" state.

I also uninstalled Fences and reinstalled it, but the "Piled up at the upper edge of monitor 1" state can not be changed

I also used the adjust display button: https://prnt.sc/d2ouxvlXJuda

The indication of monitors is correct. When I press the SWAP Button it changes my Fences position between 3 States: 1. Piled and closed on top edge of Monitor 2. Piled but open on lower edge of monitor 1 3. Piled but open on lower edge of monitor 2

Winver:

https://prnt.sc/7NDbJf61mPo6

Fences Version:

https://prnt.sc/mGDihh22MwxP

Monitor count

2 Each 5120x2160 Monitor 1 on top of monitor 2 - Consistent Setup I never change that setup

Monitor Connection

Each: 8k DisplayPort 2 Cable

No Adapters

Reproduce:

This happens ALWAYS

Restore Backup

Nothing changes with the wrong "Piled up at the upper edge of monitor 1" state, when I restore a backup that shows the correct constellation in the backup screenshot.

Here is a set of all other Fence Settings I have active or not:

Welcome:

https://prnt.sc/JOhsN2YZjl59

Chameleon

https://prnt.sc/uL8LNYHwXKNY

Personlization

https://prnt.sc/IfGleURR6pBF

Folder Portals:

There are no settings

Peek

https://prnt.sc/jH-LSUknjjSp

Vanish

https://prnt.sc/yL68dEeGXi6h

Rollup

https://prnt.sc/lyUWbXbTOdTr

Pages

https://prnt.sc/-G-QcFn0xc2q

Rules

https://prnt.sc/TzBtKBsOlTHG

As you can see I basicly disabled all additional functionality

So how to fix this?

If you can not fix this send me an installer to an old version prior to 5.5

Thanks

Sascha

Hello,

Thank you for the information provided. May I know what is your Windows Display scale setting? (100%, 125%, 200%?)

Basj,
Stardock Community Assistant.

There have been a few users reporting issues with this recently – we're working on a special build to output more debug information, to hopefully move this forward. Please stay tuned thank you!

Hello sakodock2,

Support has opened up a new thread here: https://forums.stardock.com/529991. Would appreciate if you could try the steps mention in there to help Support and Dev to iron out your and others who have similar issue. We appreciate your feedback and patience.

Thank you,

Basj,
Stardock Community Assistant

Hi sakodock2,

This new copy may or may not help you, but can you use the instructions over at https://forums.stardock.com/529991/page/1 to send us your debug data? You'll want to install the copy, reboot, then restore one of those backups that works properly / adjust your layout a little bit, then reboot to see if your layout sticks or not.

It's possible it fixes the issue and upon reboot everything is working. If not, please follow the instructions to upload your debug data.

Thank you!

Hi all,

Fences beta has been updated to 5.84 (5.8.4.7)

For details, please see:

https://forums.stardock.com/529942/get;3940572

As always, thank you for your time, feedback, and support.

Adam McGuinness
Stardock Customer Support Specialist