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Pedro1955
Pedro1955
Join Date 12/2023
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Start 11 funktioniert seit dem letzten Windows 11 update nicht mehr !!

August 15, 2024 4:47:57 AM from Stardock ForumsStardock Forums

Seit dem letzten Windows 11 update läuft Start 11 nicht mehr. Deinstallation und Neuinstallation hat auch nichts gebracht, das Programm lässt sich nicht mehr starten

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Pedro1955
basj
Join Date 03/2001
+1444 sdemployee
Reply #1 August 15, 2024 5:49:03 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know few things.

  1. Windows 11 version and OS Build numbers. Please use Winver.exe
  2. Start11 version number.
  3. Do you see any popup error message come up everytime you try to open Start11 configuration Windows?

Thanks
Basj,
Stardock Community Assistant.

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Pedro1955
Pedro1955
Join Date 12/2023
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Reply #2 August 15, 2024 6:21:27 AM
from Stardock ForumsStardock Forums

1. Win11

2. Ich kann die Start11 Version nicht sehen, da das Programm nicht startet. Ich habe die neueste Version von der Webseite heruntergeladen.

3. Es wird weder ein Popup noch eine Fehlermeldung angezeigt. Beim Öffnen von Start11 passiert nichts, es erscheint nur kurz die Sanduhr und dann nichts mehr.

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Pedro1955
basj
Join Date 03/2001
+1444 sdemployee
Reply #3 August 15, 2024 6:31:22 AM
from Stardock ForumsStardock Forums

Try this, uninstall Start11, reboot immediately after the uninstall is done, re-download that latest version from your account download page: https://store.stardock.com/myaccount/products. Install it, reboot immediately after the installation finished. Retest and report back.

Thank you,

Basj,
Stardock Community Assistant

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Pedro1955
Pedro1955
Join Date 12/2023
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Reply #4 August 15, 2024 7:15:33 AM
from Stardock ForumsStardock Forums

Ich habe alles so wie oben beschrieben gemacht. Es funktioniert immer noch nicht. Beim öffnen von Start 11 erscheint kurz die Sanduhr und dann passiert nichts mehr. Auch in der Taskleiste ist im Kontexmenü Start 11 nicht wählbar.

Anmerkung: vor dem Windows11 update musste ich bei einem Neustart des Systems jedesmal Start 11 wieder aktivieren, da das Hochfahren des Computers Start 11 jedesmal deaktiviert hat.

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Pedro1955
Pedro1955
Join Date 12/2023
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Reply #5 August 15, 2024 7:32:32 AM
from Stardock ForumsStardock Forums

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Pedro1955
basj
Join Date 03/2001
+1444 sdemployee
Reply #6 August 15, 2024 7:59:53 AM
from Stardock ForumsStardock Forums

That usually happen when you have a cleaner application that delete off License file which usually in here: C:\ProgramData\Stardock\Start11. Activated system should have "License.sig" file in there. If Start11 can not find this file it will ask for activation. There are reported cases where a program delete off these file causing Start11 need activation again. Do you have EaseUS Clean genius running in your system or other application that do system cleaning. If you do, you will need to whitelist these location from this Cleaner.

Ref here: https://forums.stardock.com/523986

Thank you,

Basj,
Stardock Community Assistant

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Pedro1955
Neil Banfield
Join Date 04/2001
+1018 sdemployee
Reply #7 August 15, 2024 8:00:21 AM
from Stardock ForumsStardock Forums

It sounds like something has broken the computers ability to launch the activation screen.  I suspect a .net framework problem on the computer.  I imagine the same problem would happen with any of the Stardock Software.

As for why you had to reactivate every time, this points to something helpfully deleting the Stardock Activation files as some cleanup utilities have been known to (Ease US one I think).  

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Pedro1955
Pedro1955
Join Date 12/2023
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Reply #8 August 18, 2024 4:45:03 PM
from Stardock ForumsStardock Forums

Ich habe  EaseUS Clean Genius nicht installiert, wohl aber CC Cleaner. Ich habe diesen deinstalliert und Start 11 deinstalliert und wieder installiert .... und siehe da, Start 11 konnte geöffnet werden und hat nach dem Aktivierungsschlüssel gefragt. Die „License.sig“ ist jetzt auch wieder in dementsprechenden Ordner vorhanden.

Vielen Dank an alle für eure Hilfe
Pedro

------------------------------------------------------

I didn't install EaseUS Clean Genius, but I did install CC Cleaner. I uninstalled it and uninstalled and reinstalled Start 11... and lo and behold, Start 11 could be opened and asked for the activation key. The "License.sig" is now back in the corresponding folder.

Many thanks to everyone for your help
Pedro

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Pedro1955
basj
Join Date 03/2001
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Reply #9 August 18, 2024 7:58:20 PM
from Stardock ForumsStardock Forums

Great, glad your figure it out.

Thank you,

Basj,
Stardock Community Assistant

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