Reply #1 Top

Hello,
Sorry to hear you are having issues. But, do know Stardock do not support its product on Windows Insider Preview. However, I have forwarded your problem to Stardock Support Team for their review. We appreciate your feedback.

Basj,
Stardock Community Assistant

Reply #2 Top

Uninstall Start11 and reinstall.  Something probably set the service to stopped.

Reply #3 Top

After the reinstall, and if it's still not working, go to 'Services' and see that the 'Stardock Start11' Service is running.  If it is not, open the properties for it and ensure it is set to 'Automatic' for its 'Startup type', reboot, and ensure it is still set that way (and the app is working). 

Sean Drohan
Stardock Product Lifecycle Manager

Reply #6 Top

Considering at some point the insider version becomes mainsteam it's seem very strange that your dev's are not testing against it... Something I do when I did dev and q&a for a major US bank.

Reply #7 Top

Quoting spencerandlouisa, reply 6

Considering at some point the insider version becomes mainsteam it's seem very strange that your dev's are not testing against it... Something I do when I did dev and q&a for a major US bank.
End of spencerandlouisa's quote

We do not offer support because the builds you are using are highly buggy and contain things which may never even ship.  Supporting that gets expensive fast.

Microsoft have been quite clear about this.  Do not use those builds unless you have a very good reason to and do not expect anyone to offer you support.  Without very expensive support contracts nobody sane will offer support on not even beta versions of Windows.

We have tested the build here and it is working on that insider build.  There are also no other reports of similar issues so it is likely the issue is a local installation issue or configuration one.

I would use the reset config option in Start11 (having backed it up first) as a test to see if that helps.

Reply #8 Top

Quoting spencerandlouisa, reply 6

Considering at some point the insider version becomes mainsteam it's seem very strange that your dev's are not testing against it... Something I do when I did dev and q&a for a major US bank.
End of spencerandlouisa's quote

I don’t believe this is the 24H2 build that will be released this Fall. It is the 26100.xxxx versions that are next. You can’t expect Stardock to support a Canary build as far out as 26252.xxxx. Realistically, these builds will change so much between now and an RTM of the next major update.